Access Guide
Summary
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Getting Help and Assistance
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- This motorway services is open 24 hours.
- There is a member of staff available for help and assistance.
- Visitors can get assistance from WHSmith.
- There is not a member of staff trained in British Sign Language.
- Water bowls for assistance dogs are available.
- The following mobility aids are available; ceiling track hoists and wheelchairs.
- To obtain mobility aids please contact a member of staff.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Services Available
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- The following services are available here; a petrol station, electric car charging points, cash machines and free WiFi.
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Toilets and Changing Facilities Available
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- The following facilities are available here; shower facilities, baby changing facilities, standard toilets, a Changing Places facility and an accessible toilet.
- For detailed information on the toilets available please click here (new tab).
- The Virtual Access Guide below shows the route from the Blue Badge parking bays to the Changing Places facility, please click the link below.
- For a Virtual Route Guide to the toilet facilities please click here (new tab).
- The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
- For a Virtual Route Guide to the toilet facilities please click here (new tab).
- There is an assistance dog toilet or toileting area at the venue/nearby.
- The assistance dog toilet or toileting area is located in the dog walkers area.
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Shops
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- The following shops are available here; M&S Simply Food and WHSmith.
- For the M&S Simply Food - M6 - Rugby Services - Moto AccessAble Access Guide please click here (new tab).
- For the WHSmith - M6 - Rugby Services - Moto AccessAble Access Guide please click here (new tab).
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Catering Facilities
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- The following catering facilities are available here; Pret A Manger, Costa Coffee, KFC, Burger King and Greggs.
- For the Pret A Manger - M6 - Rugby Services - Moto AccessAble Access Guide please click here (new tab).
- For the Costa - M6 - Rugby Services - Moto AccessAble Access Guide please click here (new tab).
- For the KFC - M6 - Rugby Services - Moto AccessAble Access Guide please click here (new tab).
- For the Burger King - M6 - Rugby Services - Moto AccessAble Access Guide please click here (new tab).
- For the Greggs - M6 - Rugby Services - Moto AccessAble Access Guide please click here (new tab).
Getting Here
- The services are located off Junction 1 on the M6.
- If travelling eastbound, after exiting the motorway at Junction 1 take the third exit on the roundabout and then take the first left onto the services access road.
- If travelling westbound, after exiting the motorway at Junction 1 take the first exit on the roundabout and then take the first left onto the services access road.
- There is signage along the motorway indicating the distance to the services.
- There are Blue badge parking bays available, Parent and Child parking bays, Electric Vehicle Charging Points and Standard Parking Bays.
- Additional parking is available outside the petrol station.
- Coach Parking is located to the right of the main car park.
Petrol Station
- The following services/facilities are available at the petrol station; standard parking bays, Blue Badge parking bays and accessible and standard toilet facilities.
- For detailed information on the petrol station please click here (new tab).
Parking
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Parking
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- The car park is located at the front of the venue.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- There is lighting in the car park.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
- Additional parking is available outside the petrol station.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- There is not signage available to direct users to the Blue Badge parking bays.
- There is/are 23 designated Blue Badge parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 460cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
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Paying
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- Parking charges apply after a limited time.
- Free parking for all users is limited to 2 hours.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
- Payment for parking charges is made over the phone and via an app/online.
- To see the parking charges please click here (opens new tab).
- To pay please visit www.paybyphone.co.uk or call 0330 400 7275.
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Access from the Car Park
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- Pedestrian walkways are available in the car park.
- The surface on the pedestrian walkways is tarmac and block paving.
- The nearest designated Blue Badge parking bay is approximately 25m from the entrance.
- The entrance is clearly visible from the Blue Badge parking bay(s).
Electric Vehicle Charging Points (Tesla)
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Standard Electric Vehicle Charging Point(s)
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- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Tesla.
- The electric vehicle charging point(s) is/are located at the rear of the car park.
- Staff are able to provide assistance with the electric vehicle charging points.
- Customers can get assistance by calling the services or going into the services and speaking to a member of staff.
- There is/are 12 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked.
- The dimensions of the electric vehicle charging bay(s) surveyed are 280cm x 400cm.
- The charging point(s) is/are located to the rear as you approach the bay(s).
- The height of the electric vehicle charging point nozzle slot is 125cm.
- An online account is required to use the charging point(s).
- Parking charges apply after a limited time.
- Payment signs are not provided.
- Payment for charging is made via your Tesla account.
- For more information and a guide to electric vehicle charging please click here.
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Blue Badge Electric Vehicle Charging Point(s)
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- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Electric Vehicle Charging Points (Electric Highway - Gridserve)
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Standard Electric Vehicle Charging Point(s)
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- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Electric Highway - Gridserve.
- Rapid charging is available.
- The electric vehicle charging point(s) is/are located at the rear of the car park.
- Staff are able to provide assistance with the electric vehicle charging points.
- Customers can get assistance by calling the services or going into the services and speaking to a member of staff.
- There is/are 12 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked.
- The dimensions of the electric vehicle charging bay(s) surveyed are 260cm x 410cm.
- The charging point(s) is/are located to the rear as you approach the bay(s).
- The height range of the electric vehicle charging point controls/screen is 90cm to 122cm.
- The height of the electric vehicle charging point nozzle slot is 100cm.
- The charging point(s) require tap and pay (contactless payment).
- Parking charges apply after a limited time.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment for charging is made via an app/online and at the charging point(s).
- For more information and a guide to electric vehicle charging please click here.
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Blue Badge Electric Vehicle Charging Point(s)
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- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Play Area
- The play area is located next to the car park, to the left of the services building.
- The play area is free of charge.
- There is step-free access to the play area.
- There is a clear unobstructed route to the play area.
- The play area is clearly signed.
- There is step-free access within the play area.
Seating Area (Outdoor)
- The seating area is located to the left of the services.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are picnic tables and bench seats available.
- All chairs are fixed to the floor.
- All tables are fixed to the floor.
- The surface height of the tables is 75cm.
- The picnic area is on a slight/steep grass slope.
Outside Access
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Moto - Welcome to Rugby'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 180cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 180cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- There is a slope with a very easy incline.
Getting Around
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Access and Circulation
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- There is step-free access throughout the building.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is high colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are moderate to good.
- Music is played everywhere.
- There is a play/activity area located at the rear of the seating area.
- The cash machine(s) is/are located next to the toilet area.
- The controls/screen heights of the cash machine(s) vary between 90cm and 110cm.
- There are hand sanitisers in the building.
- The height of the hand sanitiser(s) is/are 107cm.
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Signage
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- There is signage for the shop(s)/restaurant(s), overhead written signage and overhead pictorial signage available.
- The colour, design and typeface of signs is consistent throughout the building.
Seating Area
- The seating area is located at the centre of the building.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are high stools, booths, a mixture of chairs with and without armrests, stools, high tables, bench seats and tables available.
- Some chairs are fixed to each other.
- Some tables are fixed to the floor.
- The distance between the floor and the underside of the lowest table is 71cm.
- The distance between the floor and the underside of the highest table is 73cm.
- The surface height of the highest table is 95cm.
- Music is played everywhere.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lighting levels are moderate to good.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 107cm.
- Access to the additional seating area is via double width manual doors, which lead out to the external seating area.
Conference / Meeting Room(s) (Prayer Room)
- The room surveyed was the Prayer Room.
- Prayer Room is located at the rear of the building, to the left. Next to the toilets.
- There is not wayfinding signage for the room.
- There is clear signage for the room (on or near the door).
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- Staff can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (120cm+).
- There is step-free access into the room.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are easy to open.
- The width of the door opening is 170cm.
- The contrast between the external door(s) and wall(s) is high.
- The contrast between the internal door(s) and wall(s) is high.
- There is not a hearing assistance system available for the room.
- There is not fixed furniture within the room.
- The room has an unobstructed minimum turning space of 150cm x 150cm.
- There are no chairs with armrests on both sides within the room.
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Room Details
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- There are no potential trip hazards within the room.
- The contrast between the walls and floor is high.
- The lighting levels are moderate to good.
- The lighting is permanent .
- There are two washing facilities which are accessed by 1 step at a height of 10cm.
Changing Places
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Location and Access
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- The facility is located next to the Costa Coffee seating area.
- The facility is approximately 30m from the entrance.
- The facility is in addition to standard and accessible toilets.
- There is level access into the facility.
- The facility surveyed is for the sole use of disabled people.
- The contrast between the external door(s) and wall(s) is medium.
- The contrast between the internal door(s) and wall(s) is medium.
- You do need a key for the facility.
- The key is a radar key.
- The key can be obtained from any of the units.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a locking handle.
- The door does not have a horizontal grab rail.
- The width of the door opening is 100cm.
- The dimensions of the facility are 290cm x 470cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- The contrast between the walls and floor is high.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 70cm.
- The transfer space on the left as you face the toilet is 155cm.
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- The contrast between the dropdown rail(s) and wall is high.
- As you face the toilet there are vertical grab rails on both sides.
- The contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
- The contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
- The height of the toilet seat above floor level is 48cm.
- There is a spatula flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 76cm.
- The toilet has a cistern.
- The toilet seat contrast is high.
- There is an emergency pull cord alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 190cm.
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 45cm.
- Horizontal and/or dropdown rails are available on both sides of the shower seat.
- The contrast between the shower rails and wall is high.
- There is a vertical grab rail for the shower.
- The contrast between the vertical grab rail(s) for the shower and wall is high.
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Other Facilities
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- A privacy screen is available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- The contrast between the wash basin grab rail(s) and wall is high.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is at the recommended height of 80cm-100cm.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is at the recommended height of 80cm-100cm.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- There is not a towel dispenser.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are sanitary, non-infectious waste and general waste (with no lid) disposal units.
- There is an emergency pull cord alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is a/are coat hook(s).
- The coat hooks are 105cm and 140cm from the floor.
- There is not a hand sanitiser.
- There is not a red flashing fire alarm beacon within the toilet.
- The lighting levels are moderate to good.
- The lighting is permanent.
Toilet with Adaptations (Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is located at the rear of the building to the left.
- This accessible toilet is approximately 80m from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from any of the units.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is high.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 83cm.
- The contrast between the internal door(s) and wall(s) is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is high.
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Toilet Features
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- The dimensions of the accessible toilet are 155cm x 220cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- The lighting is permanent.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 145cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is high.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser can be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 90cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is good.
- There is a hand sanitiser.
- The height of the hand sanitiser is 107cm.
Toilet with Adaptations (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is located at the rear of the building, to the left.
- This accessible toilet is approximately 80m from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from any of the units.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is high.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 83cm.
- The contrast between the internal door(s) and wall(s) is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is high.
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Toilet Features
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- The dimensions of the accessible toilet are 155cm x 220cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- The lighting is permanent.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 150cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is high.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser can be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 90cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is good.
- There is a hand sanitiser.
- The height of the hand sanitiser is 107cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located at the rear of the building, to the left.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 80m from the entrance.
- There is pictorial signage on or near the toilet entrance.
- An ambulant toilet cubicle is available.
- There are additional ambulant cubicles with differing rail configurations.
- The height of the wash basin(s) is 79cm.
- The height of the lowered wash basin is 69cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are moderate to good.
- The lighting is permanent.
- There is a hand sanitiser.
- The height of the hand sanitiser is 105cm.
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Baby Changing Facilities
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- Baby changing facilities are available in both the female and male toilets.
- There is a flip down baby changing table available.
- The height of the baby changing table is 93cm.
Parent and Baby Room
- The parent and baby room is located at the rear of the building, to the left.
- The parent and baby room is approximately 85m from the entrance.
- There is step-free access into the parent and baby room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The signage says 'Baby Changing'.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 80cm.
- The contrast between the external door(s) and wall(s) is high.
- The contrast between the internal door(s) and wall(s) is high.
- The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby changing table is not height adjustable.
- The height of the baby changing table once extended is 90cm.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 90cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
- The lighting is permanent.
- There is a hand sanitiser.
- The height of the hand sanitiser is 107cm.
Standard Shower
- The shower facilities are located at the rear of the building to the left.
- The shower facilities are approximately 85m from the entrance.
- There is step-free access to the shower facilities.
- There is pictorial signage on or near the shower door.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 60cm.
- The contrast between the external door(s) and wall(s) is high.
- The contrast between the internal door(s) and wall(s) is high.
- The lighting levels are moderate to good.
- The lighting is permanent.
- There is step free access into the shower.
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Comments
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- There are 6 shower rooms available.
- There is also a shaving area at the rear of the shower corridor with a wash basin to both the left and right. The wash basins have a height of 79cm.
- There are 6 shower rooms available.
Emergency Evacuation Procedure
- There are audio and visual alarms for emergencies.
- Fire wardens/marshals are available on site.
- People exit the building using the fire exits or main entrance.
- There is an external emergency meeting point.
- The external emergency meeting point is located The emergency meeting points are located near to the coach parking or grass area.