Access Guide
Petrol Station Summary
- This petrol station is open 24 hours.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are not available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop and by using a phone app.
- Payment at the petrol station during the night can be made at an out of hours counter and by using a phone app.
- Payment can be made via the BPme app.
- For the M62 - Birch Services - Westbound - Moto AccessAble Access Guide please click here (new tab).
Getting Here
- The westbound services are located directly off the M62 between junctions 18 and 19.
- There is signage along the motorway indicating the distance to the services.
- The main car park has 4 Blue Badge parking bays, 4 electric charging points and a number of standard parking bays.
- Coach parking is available at the rear of the Travelodge hotel.
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- Staff are notified of arrival by app, by customers sounding their horn, or flashing their lights.
- An App can be used at this petrol station to inform staff of arrival.
- The App(s) used at this petrol station is/are; fuelService.
- It is not possible to pay at the pump.
- The height of the fuel pump nozzle slot is 100cm.
Outside Access (Car Forecourt Entrance)
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Entrance
View
- This information is for the entrance located at the front right of the shop.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Shop'.
- There is ramped/sloped or stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 100cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 85cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located to the right as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The width of the ramp/slope is 118cm.
- The ramp has resting areas.
- The ramp/slope does bypass the step(s).
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Step(s)
View
- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are between 15cm and 18cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Lift
View
- The automatic door was not working at the time of revisit.
Outside Access (HGV Forecourt Entrance)
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Entrance
View
- This information is for the entrance located at the rear right of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Shop'.
- There is stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 60cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
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Step(s)
View
- The step(s) is/are located in front of the entrance and in the doorway.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 12cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
- The first step is created by the kerb.
Shop
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Circulation
View
- The majority of aisle widths are not 150cm+.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is poor colour contrast between the walls and floor in all areas.
- The lighting levels are good.
- Music is played everywhere.
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Till(s)
View
- The till(s) is/are located to the left as you enter via the car forecourt entrance.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 109cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).
Accessible Toilet
- Accessible toilet facilities are not available.
- The nearest accessible toilet(s) is/are located in the services building.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located in the services building.