Access Guide
Overview - Standard
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About
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- Services and facilities available in the venue include: National Express coaches, bus stands, seating and a toilet with adaptations.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Victoria Leeds Multi-Storey Car Park.
- View information on Victoria Leeds Multi-Storey Car Park (opens new tab).
- There is on-street standard parking and a taxi rank.
- The nearest train station is Leeds.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes or ramps: the exits to the coach stands and to Leeds City Bus Station.
- There are no doors along circulation routes.
- Access throughout may include moveable physical obstructions.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left side of the coach station.
- The toilet with adaptations has a right hand transfer space.
- Female and male step-free standard toilet facilities are located to the left side of the coach station.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street standard parking is available.
- There is a public car park located across the road from the coach station.
- The name of the car park is Victoria Leeds Multi-Storey Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.
Entrance (Main Entrance)
- This entrance is located on Dyer Street.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors.
- The doors are permanently held open.
- The width of the opening is 104cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Getting Around
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Access
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes or ramps: the exits to the coach stands and to Leeds City Bus Station.
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Circulation
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- There are no doors along circulation routes.
- Access throughout may include moveable physical obstructions.
- The contrast between the walls and floor varies between low and high along circulation routes.
- The flooring is patterned.
- There is background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels vary due to the use of large glazed walls.
Self-Service Ticket Machines
- Self-service ticket machines are available.
- Self-service ticket machines are located to the left side of the coach station.
- The self-service ticket machines are clearly signposted.
- There is a clear unobstructed route to the ticket machines.
- The height range for the ticket machine controls and touch screen is 80cm to 144cm from floor level.
- Low level self-service ticket machines are not available.
- There is a level turning space (minimum 185cm x 210cm) in front of the self-service ticket machine(s) .
- Self-service ticket machines do not have a physical button to summon assistance if required.
Ticket Counter
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Counter
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- The ticket counter was out of use at the time of the survey (March 2026).
Seating Area
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Location and Access
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- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- The flooring is patterned.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Seating is fixed.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located to the left side of the coach station.
- The distance from the main entrance is 22m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is a barrier to pass through to access the toilet with adaptations.
- The standard barriers are 53cm wide.
- The wide barrier is 95cm wide.
- A member of staff must be alerted in order to use the wider barrier.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 80cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 142cm (width) x 191cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 76cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a varying colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a varying colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a varying colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 100cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 105cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 90cm.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Exit (Exit to Coach Stands)
- The exit area is not clearly signed.
- There is step-free level access at the exit.
- There are double automatic doors.
- The doors are permanently held open.
- The width of the opening is 110cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is step-free access via a slope as you exit.
- The slope has a slight gradient.
Bus / Coach Stands
- There are 10 stands at this station.
- All stands have step-free level access.
- All stands are clearly signed.
- All stands are sheltered.
- The stands do not have help points.
- The stands do not have seating.
- The stands have an audible announcer.
- Stand boarding areas do not have tactile markings.
- Stand boarding areas do not have markings.
Exit (Exit to Leeds City Bus Station)
- The exit area is not clearly signed.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are no handrails for the ramp.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 176cm.
- The doors have a low colour contrast.
