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Winchester City Mill - National Trust

Bridge Street, Winchester, Hampshire, SO23 9BH

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this building include: a garden, a shop, a reception and a café.
  • Additional amenities in this building include: a historic water mill.
  • The most accessible entrance has a steep ramp/slope, manual doors and a door permanently held open.
  • This entrance is the main entrance at the front of the building.
  • There are 3 floors once inside.
  • Other floors can be accessed via: stairs.
  • There is stepped access once inside.
  • There is restricted headroom at this property.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: a toilet with some adaptations.
  • The toilet with adaptations for disabled people surveyed can be found at the rear of the café..
  • This toilet with adaptations for disabled people is approximately 22m from the entrance to the mill..

Admissions

  • At this location the following are free to access for all visitors: all areas.

Public Transport

Parking

  • This building does not have a car park.
  • Nearby parking includes: a multi-storey public car park.
  • There is not a designated drop-off point.

Equipment and Resources to Borrow

  • Equipment cannot be borrowed or hired.
  • Powered mobility vehicles cannot be borrowed or hired.

Entrance (Main)

  • The entrance surveyed is located at the front of the building.
  • There is step-free access via ramp at the entrance.
  • The steep ramp is between 75cm and 150cm wide, with a handrail on the left going up.
  • This entrance has a bell.
  • Features at a suitable height for a wheelchair user include: the key hole and the bell.
  • There is a single manual door which is permanently open.
  • The width of the opening is 95cm.
  • There is a second manual door which opens away from you.
  • The width of the opening is 93cm.
  • There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

Visitor Reception

  • There is step-free level access around the area.
  • The majority of aisle widths are over 150cm.
  • There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
  • All flooring is smooth and even.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • There is step-free level access to the counter.
  • The height of the counter is 95cm.
  • There is a low level section at a suitable height for a wheelchair user.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Services/facilities available include: a member of staff to provide assistance.
  • There is background noise here.
  • Lighting levels are moderate to good.

Entrance (First Floor Exhibition)

  • The entrance surveyed is located on the right of visitor reception.
  • There is stepped access at the entrance.
  • There are 4 steps, which are unmarked, with handrails on both sides.
  • The handrails cover all steps.
  • Some of the steps are not at the recommended height (between 15cm - 18cm).
  • There is a single manual door which opens away from you.
  • The width of the opening is 76cm.
  • There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

Attraction / Exhibit (First Floor)

  • The majority of walkway widths are over 180cm.
  • There is background noise here.
  • The following may be experienced on the tour: flash photography and lighting effects.
  • Exhibit information includes the following formats: tactile, pictorial and information board.
  • The exhibits do not have hearing assistance systems.
  • There is step-free level access around the area.
  • There are tables and chairs with armrests available in the area.
  • The following furniture is permanently fixed: all of the tables.
  • All flooring in the area is smooth and even.
  • Lighting levels are moderate to good.

Attraction / Exhibit (Exhibit Area with Television)

  • Access into the area is via a slight ramp/slope.
  • The slope is between 75cm and 150cm wide, with no handrails.
  • The majority of walkway widths are between 120cm and 180cm.
  • There is background noise here.
  • Exhibit information includes the following formats: television/screen and subtitles.
  • The exhibits do not have hearing assistance systems.
  • There is step-free level access around the area.
  • There are tables, bench seats, stools and chairs without armrests available in the area.
  • The following furniture is permanently fixed: some of the tables.
  • All flooring in the area is smooth and even.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • Lighting levels are varied.

Shop (Bookshop)

  • There is step-free level access into the shop.
  • The majority of aisle widths are over 150cm.
  • All flooring in the shop is smooth and even.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • There is step-free level access around the shop.
  • There is background noise here.
  • Lighting levels are moderate to good.
  • Purchases are paid for at the visitor reception counter.

Entrance (Mill Exhibition)

  • The entrance surveyed is located within the exhibition area on the first floor.
  • There is stepped access at the entrance.
  • There is a single manual door which opens towards you.
  • The width of the opening is 70cm.

Stairs (Down to Mill Machinery Exhibition)

  • The floors which are accessible by stairs are G, LG.
  • There are 10 steps between floors.
  • The steps are clearly marked with handrails on both sides.
  • Lighting levels are low.

Attraction / Exhibit (Mill Machinery)

  • The majority of walkway widths are between 120cm and 180cm.
  • There is background noise here.
  • The following may be experienced on the tour: water effects.
  • The exhibits do not have hearing assistance systems.
  • There is step-free level access around the area.
  • Some flooring in the area is smooth and even.
  • Lighting levels are low.
  • The flooring has a surface of concrete and metal which is uneven particularly at the interface between concrete and metal.

Entrance (Café)

  • The entrance surveyed is located on the first floor, at the far end of the exhibition area.
  • There is step-free level access at the entrance.
  • There is a single manual door which opens by sliding.
  • The width of the opening is 100cm.

Eating and Drinking

  • This is a café which serves hot and cold snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: handheld menus and counter menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, two handled cups and easy grip cutlery.
  • Lighting levels are low.
  • There is background noise here.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is a counter over 85cm high without a tray rail.
  • The counter is 94cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are a mixture of chairs with and without armrests and tables available in the seating area.
  • The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a priority table.
  • Tables are at a suitable height for a wheelchair user.
  • The surface height of the tables is 75cm.
  • All flooring in the area is smooth and even.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.

Toilet with Adaptations (Café - Ambulant - Left Hand Transfer)

  • This toilet is located at the rear of the café.
  • There is step-free level access into the toilet.
  • This toilet is approximately 11m from the entrance to the café.
  • There is pictorial and written text signage on or near the door.
  • The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 93cm.
  • The door has a twist lock.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The dimensions of the cubicle are 155cm x 240cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the left of the seat but it is obstructed.
  • The lateral transfer space is 86cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the non transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a vertical grab rail on the transfer side and a vertical grab rail on the non transfer side.
  • There is a dropdown rail on the transfer side.
  • The following fixtures cannot be reached from the toilet seat: toilet roll holder, wash basin, soap dispenser and hand dryer.
  • The height of the toilet seat above floor level is 48cm.
  • The height of the toilet roll holder is 109cm.
  • The wash basin tap type is sensor.
  • The height of the wash basin is 86cm.
  • The height of the soap dispenser is 116cm.
  • The height of the hand dryer is 88cm.
  • The height of the baby change is 104cm.
  • There is no emergency alarm.
  • There is a shelf located where it is reachable for seated and standing users.
  • The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
  • The cubicle has: a nappy/incontinence items bin and a sanitary bin.
  • The cubicle does not have a full length mirror and coat hooks.
  • The following have a high colour contrast with their surroundings: the dropdown rail, all grab rails, the toilet seat and the floor.
  • The following have a less clear colour contrast with their surroundings: the internal door.
  • Lighting levels are bright.
  • There is a slight slope with a width of 75cm to 150cm and no handrails leading to the facility.

Exit (to Garden)

  • The exit is located on the left side of the first floor exhibition area.
  • There is not step-free access at the exit.
  • There are 8 steps, which are unmarked, with handrails on both sides.
  • The handrails do not cover all steps.
  • The steps are not at the recommended height (between 15cm - 18cm).
  • There is a single manual door which opens towards you.

Picnic Area (Garden)

  • The following information describes the picnic area located in the garden area.
  • There are tables.
  • Some chairs have armrests on both sides.
  • Adapted picnic tables are not available.
  • There is step-free level access around the area.
  • The surface in the picnic area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles.