Access Guide

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Summary

View information about opening hours.
Amenities in this area include: a reception and a shop.
The most accessible entrance has step-free level access.
This entrance is at the front of the Visitor Reception.
There is step-free access once inside.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating and a companion/carer discount.
At the time of our visit the hearing assistance system was working.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is at the Old Kitchen Tea Room. View information about this toilet (new tab)

At this location the following are free to access for all visitors: The wider estate is free to all visitors.
At this location the following areas are free to access for National Trust members but payable for everyone else: All areas are free to National Trust members, including the house, carriage museum, garden and tearoom.
At this location the following areas require payment from everyone (including National Trust members): The following are chargeable to visitors who are not National Trust members: the house, carriage museum, garden and tearoom.
Parking is free for National Trust member and Blue Badge holders but chargeable for all other visitors.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the site.
The nearest bus stop is Arlington Court Turn on Winsford Hill, approximately 0.8 miles from the Arlington Court.
The nearest train station is Barnstaple.
Barnstaple station is approximately 9.5 miles from Arlington Court.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
This is an open air car park with a gravel and compacted gravel surface.
Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
There are clearly presented payment signs.
Maps and information boards are not available.
There are more than 10 Blue Badge parking bays.
There is no hatched zone.
The nearest Blue Badge bay is 81m from the the visitor reception.
Obstacles from the car park include: uneven surfaces, a lack of pedestrian walkways to cross the car park and a road crossing.
There are not parent and child parking bays available.
There is 1 electric vehicle charging point.
There is no electric vehicle charging point designated for Blue Badge holders.
An app is required for electric vehicle charging.
Obstacles from the Blue Badge electric charging point to the entrance include: slopes/ramps.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
There are charges to borrow trampers.
There is a small charge for use of the trampers, unless you are a paid up member of Countryside.

There is step-free level access into the area.
The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
The width of the door opening is 106cm.
Internally the door has a medium colour contrast.
There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
All flooring is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access to the counter.
The height of the counter is 106cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are tables, sofas and chairs without armrests available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
The exit door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
The width of the exit door opening is 105cm.

There is step-free level access into the shop.
The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
The width of the door opening is 106cm.
Internally the door has a medium colour contrast.
There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
The majority of aisle widths are over 150cm.
All flooring in the shop is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
The exit door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
The width of the exit door opening is 105cm.
The second hand bookshop is part of the visitor reception and the reception counter is used to purchase books.