Access Guide

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Summary

View information about opening hours.
There is a member of staff available for help and assistance.
The following are also available: maps, a large map in the car park and an information board in the car park.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is at the Grooms' Bookshop. View information about this toilet (new tab)

At this location the following are free to access for all visitors: parking.
At this location the following areas are free to access for National Trust members but payable for everyone else: all areas.
At this location the following areas require payment from everyone (including National Trust members): the House and Grounds.
This site offers companion or carer discounts.

There is a bus stop within approximately 150m of the site.
The nearest bus stop to the site is the Mytton and Mermaid Hotel stop.
The nearest train station is Shrewsbury Train Station.
Shrewsbury Station is approximately 5 miles away.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
This is an open air car park with a tarmac, concrete and gravel surface.
Parking is free for all users.
Maps and information boards are available.
There are more than 10 Blue Badge parking bays.
The nearest Blue Badge bay is 15m from the Visitor Reception.
Obstacles from the car park include: bollards with low colour contrast and no visual identification band and a lack of pedestrian walkways to cross the car park.
There are not parent and child parking bays available.
There are 2 electric vehicle charging points.
An app is required for electric vehicle charging.
There is not a designated drop-off point.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys and sunglasses.
You can borrow these from the Visitor Reception building. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter and a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception building. View more information about booking and collection of equipment.

Access into the area is via a slight ramp/slope.
The slope is over 150cm wide, with no handrails.
The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the door opening is 180cm.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
Some of the flooring is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There is step-free level access to the counter.
The height of the counter is 102cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter is placed in front of a patterned background.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is background noise here which varies, depending on the time of day.
Lighting levels are moderate to good.