Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has slight ramps/slopes, a manual door and a door permanently held open.
- This entrance is at the front of the building.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is behind the Visitor Reception. View information about this toilet (new tab)
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: soft toy.
- You can borrow these from the Visitor Reception for the manual wheelchair and the Manor House for the sensory pack. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
Route to (the Alexander Keiller Museum)
- Turn right out the Visitor Reception into the Old Farmyard.
The Museum will be straight ahead through a set of open gates. - The route to the area is step-free level.
- Path surfaces along the route are cobbles.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the front of the building.
- There is step-free access via ramp at the entrance.
- The slight ramp is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which is permanently open.
- The width of the opening is 97cm.
- There is a slight ramp between 75cm and 150cm wide beyond the entrance, with no handrails.
Attraction / Exhibit
- The majority of walkway widths are between 120cm and 180cm.
- There is no (or very little) background noise here.
- The exhibits do not have hearing assistance systems.
- There is step-free level access around the area.
- There are chairs without armrests available in the area.
- All flooring in the area is smooth and even.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are moderate to good.
Counter
- There is step-free level access to the counter.
- The height of the counter is 101cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.