Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: an adventure playground.
- The most accessible entrance has step-free level access, an automatic door and manual doors.
- This entrance is the entrance in the Stable Yard.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a companion/carer discount.
- Toilet and changing facilities available include: standard toilets, a toilet with some adaptations for disabled people and a parent and baby room.
- The toilet with adaptations for disabled people surveyed can be found at the left hand side of the Ride Play Café.
- This toilet with adaptations for disabled people is approximately 12m from the Ride Play Café entrance.
- The standard toilets surveyed can be found at the left hand side of the Ride Play Café.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and sunglasses.
- You can borrow these from the Visitor Reception Building. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters and trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception Building. View more information about booking and collection of equipment.
- The accessible visitor shuttle bus operates from the rear of the Visitor Reception Building.
Route to (Ride Play Café)
- From the Visitor Reception Building follow the driveway towards the entrance gates. The Stable Yard is on the right hand side, through open double gates.
The Ride Play Café is at the rear right of the Stable Yard. - The route to the area is step-free level.
- Path surfaces along the route are tarmac and cobbles.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Entrance
- The entrance surveyed is located at the front of the café, to the rear right of the Stable Yard.
- There is step-free level access at the entrance.
- There are double manual doors which are permanently open.
- The width of the opening is 208cm.
- There is a second automatic door which opens by sliding.
- The width of the opening is 110cm.
Eating and Drinking
- This is a café which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, easy grip cutlery and a portable card machine for payment.
- Lighting levels are moderate to good.
- There may be background noise here.
- There is not a hearing assistance system.
- There is a counter over 85cm high without a tray rail.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are a mixture of chairs with and without armrests, room for a wheelchair user to manoeuvre (150cm x 150cm) and bench seats available in the seating area.
- The seating area does not have: a priority table.
- There are some tables which are at a suitable height for a wheelchair user.
- The following furniture is permanently fixed: some of the chairs.
- All flooring in the area is smooth and even.
Activity
- The activity is internal.
- The activity is always staffed.
- The activity does not have a hearing assistance system.
- There is step-free level access around some of the area.
- There is stepped access to some of the play equipment, including the play tower and slide.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are moderate to good.
Toilet with Adaptations (Ride Play Café - Ambulant - Right Hand Transfer)
- This toilet is located at the left hand side as you enter the Ride Play Café.
- There is step-free level access into the toilet.
- This toilet is approximately 12m from the Ride Play Café entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 85cm.
- The door has a lever twist lock.
- The dimensions of the cubicle are 156cm x 216cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 89cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side, vertical grab rails on both sides of the wash basin and a horizontal grab rail on the door.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser.
- The height of the toilet seat above floor level is 41cm.
- The height of the toilet roll holder is 98cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 76cm.
- The height of the soap dispenser is 110cm.
- The height of the hand dryer is 78cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a sanitary bin and a nappy/incontinence items bin.
- The cubicle does not have a mirror.
- The height of the coat hook is 170cm from the floor.
- The following have a high colour contrast with their surroundings: some grab rails.
- The following have a less clear colour contrast with their surroundings: the toilet seat, the dropdown rail, some grab rails, the internal door and the floor.
Standard Toilet (Ride Play Café)
- Access into the toilet is via steps.
- There are 2 steps, which are clearly marked, with handrails on both sides.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 73cm.
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- There is an ambulant cubicle available with horizontal grab rails on both sides.
- The wash basin tap type is push.
- There are hand dryers.
- The male toilets are before the steps.
Parent and Baby Room / Baby Feeding Room (Ride Play Café)
- Access into the room is via steps.
- There are 2 steps, which are clearly marked, with handrails on both sides.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 75cm.
- The wash basin tap type is push.
- There is no seating available in the room.
- Waste bins include: a nappy bin.