Access Guide

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Summary

View information about opening hours.
There is a member of staff available for help and assistance.
The following are also available: a companion/carer discount.
The nearest toilet with adaptations for disabled people is in the Outdoor Adventure Playground. View information about this toilet (new tab)

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys and sunglasses.
You can borrow these from the Visitor Reception Building. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters and trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception Building. View more information about booking and collection of equipment.
The accessible visitor shuttle bus operates from the rear of the Visitor Reception Building.

From the Visitor Reception Building follow the driveway towards the entrance gates. The Stable Yard is on the right hand side, through open double gates.
The Coach House Shop is on the right as you enter the Stable Yard, and the Bookshop is at the rear of the Stable Yard.
The route to the area is step-free level.
Path surfaces along the route are tarmac and cobbles.
The majority of the paths are wide enough for wheelchair users.
There is an accessible shuttle which can take visitors to this area.

There is step-free level access into the shop.
The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 94cm.
The majority of aisle widths are over 150cm.
All flooring in the shop is smooth and even.
There is step-free level access around some of the shop.
Access around the shop is via a step and a slight ramp/slope (which bypasses the steps).
There is background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 94cm.
There is a low level counter at a suitable height for a wheelchair user.
The counter does not have a hearing assistance system.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.

There is step-free level access into the shop.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 69cm.
The majority of aisle widths are under 150cm.
Some flooring in the shop is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
There is step-free level access around the shop.
There is background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 95cm.
There is a low level counter at a suitable height for a wheelchair user.
The counter does not have a hearing assistance system.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.

There is step-free level access into the toilet.
The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 71cm.
The female toilet was surveyed.
There is also a male toilet in the same location.
The wash basin tap type is push.
There are hand dryers.