Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: a hearing assistance system which is not signed.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a parent and baby room, a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found in the block to the left of the entrance gates which houses the visitor reception and shops, next to the small shop.
- This toilet with adaptations for disabled people is approximately 15m from the visitor reception entrance gate.
- The standard toilets surveyed can be found in the block to the left of the entrance gates which houses the visitor reception and shops, next to the small shop.
Admissions
- At this location the following are free to access for all visitors: the parkland walks.
- At this location the following areas are free to access for National Trust members but payable for everyone else: all areas.
- Parking is free for all visitors.
- This site offers companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is York.
- York Station is approximately 8.4. miles away, with regular buses to Beningbrough Hall.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: uneven surfaces and speed bumps.
- This is an open air car park with a tarmac, grass and gravel surface.
- Parking is free for all users.
- Maps and information boards are not available.
- There are more than 10 Blue Badge parking bays.
- The nearest Blue Badge bay is 15m from the visitor reception.
- Obstacles from the car park include: cobbles, a lack of pedestrian walkways to cross the car park and uneven surfaces.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
Visitor Reception
- There is step-free level access into the area.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 85cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access to the counter.
- The height of the counter is 83cm.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a hearing assistance system which is not signed.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables and chairs with armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- Access to the visitors desk is via the entrance path.
Visitors do not need to enter the visitor building to gain admittance to the site or to pay as this can be done at the visitor reception externally.
Counter (Membership Payments)
- There is step-free level access to the counter.
- The height of the counter is 82cm.
- The counter is placed in front of a patterned background.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Visitors need to enter the visitor reception area to access this counter.
Entrance (Visitor Reception Entrance Gates)
- The entrance surveyed is located just past the visitor information counter.
- There is step-free access via ramp at the entrance.
- The steep ramp is over 150cm wide, with no handrails.
- There are double manual gates which are permanently open.
- The width of the opening is 213cm.
- The ramp is on the main path just beyond the entrance gates.
Toilet with Adaptations (Visitor Reception and Shop - Ambulant - Left Hand Transfer)
- This toilet is located in the block to the left of the entrance gates which houses the visitor reception and shops, next to the small shop.
- There is step-free level access into the toilet.
- This toilet is approximately 15m from the visitor reception entrance gates.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 85cm.
- The door has a twist lock.
- The dimensions of the cubicle are 140cm x 194cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat.
- The lateral transfer space is 61cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
- The following fixtures cannot be reached from the toilet seat: the soap dispenser and towel dispenser.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 103cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 75cm.
- The height of the soap dispenser is 94cm.
- The height of the towel dispenser is 133cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle also has: a full length mirror, a waste bin without lid, a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
- The height of the coat hook is 169cm from the floor.
- The following have a high colour contrast with their surroundings: some grab rails, the dropdown rail, the internal door and the floor.
- The following have a less clear colour contrast with their surroundings: some grab rails and the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet (Visitor Reception and Shops)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 75cm.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 56cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
- There are 2 similar doors to enter the female and male toilets.
Parent and Baby Room / Baby Feeding Room (Visitor Reception and Shops)
- There is step-free level access into the room.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 103cm.
- The height of the baby change table is 74cm.
- The wash basin tap type is lever.
- There is a chair with armrests and a chair without armrests available in the room.
- Waste bins include: a nappy bin and a general waste bin with lid.