Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and a door permanently held open.
- This entrance is the main shop entrance.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located in the building housing the visitor reception and shops. View information about this toilet (new tab)
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
Route to (the Shops)
- From the visitor reception entrance gates take the left path and turn immediately left.
The shops are then directly ahead. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are concrete and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Shop (Main)
- There is step-free level access into the shop.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 104cm.
- The majority of aisle widths are under 150cm.
- All flooring in the shop is smooth and even.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access around the shop.
- There is background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 94cm.
- There is a low level counter at a suitable height for a wheelchair user.
- The checkout area is placed in front of a patterned background.
- The till has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
Shop (Small)
- Access into the shop is via a steep ramp/slope.
- The slope is over 150cm wide, with no handrails.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 223cm.
- The majority of aisle widths are under 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is background noise here.
- Lighting levels are moderate to good.
- Services/facilities available in the shop include: a member of staff to provide assistance.
- The counter in the main shop is used for purchases.
Exit (Small Shop to Toilets)
- The exit is located at the front left of the small shop.
- There is step-free level access at the exit.
- There is a single manual door which is permanently open.
- The width of the opening is 84cm.