You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• Amenities in this building include: a reception, exhibition rooms, a shop and historic interiors.
• The most accessible entrance has a slight ramp/slope, a manual door and a narrow entrance opening.
• This entrance is the reception entrance, at the corner of Inge Street and Hurst Street.
• There are 3 floors once inside.
• Other floors can be accessed via: stairs.
• There is step-free access to the ground floor only once inside.
• There is restricted room to manoeuvre and restricted headroom at this property.
• There is a member of staff available for help and assistance.
• Staff/volunteers can describe the layout and access around the site.
• The following are also available: seating and a clearly signed hearing assistance system.
• At the time of our visit the hearing assistance system was working.
• This site is not part of the Sunflower Lanyard Scheme.
• Toilet and changing facilities available include: a toilet with some adaptations, a step free standard toilet and a standard toilet.
• The toilet with adaptations for disabled people surveyed can be found in the courtyard.
• This toilet with adaptations for disabled people is approximately 7m from the visitor reception.
• The standard toilets surveyed can be found In the courtyard.
• There is a separate exit.
• The exit has a manual door and steps.
• The entrance can be used to exit by visitors with limited mobility.

You are on Admissions. Skip to the next section.

Admissions

• At this location the following are free to access for all visitors: the bookshop and exhibition space.
• At this location the following areas are free to access for National Trust members but payable for everyone else: the tours.
• This site offers companion or carer discounts.

You are on Public Transport. Skip to the next section.

Public Transport

• There is not a bus stop within approximately 150m of the building.
• The nearest train station is Birmingham New Street.
• Birmingham New Street Station is approximately 0.2 miles away.
• For the latest travel options and information you can plan your travel using Traveline (opens new tab).

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Parking

• This site does not have a car park.
• Nearby parking includes: Blue Badge on-street parking (within 50m) and standard on-street parking.
• There are 2 Blue Badge parking spaces located in Hurst Street, immediately outside the property.
  There is limited standard parking located in Hurst Street, immediately outside the property.

You are on Equipment and Resources to Borrow. Skip to the next section.

Equipment and Resources to Borrow

• You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• You can borrow these from visitor reception. View more information about booking and collection of equipment.
• Powered mobility vehicles cannot be borrowed or hired.

You are on Visitor Reception. Skip to the next section.

Visitor Reception

• Access into the area is via a slight ramp/slope.
• The slope is under 75cm wide, with no handrails.
• The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
• The width of the door opening is 70cm.
• Internally the door has a high colour contrast.
• There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
• There is step-free level access around the area.
• The majority of aisle widths are under 150cm.
• There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
• All flooring is smooth and even.
• There is step-free level access to the counter.
• The height of the counter is 108cm.
• There is not a low level section at a suitable height for a wheelchair user.
• The counter is placed in front of a patterned background.
• The counter has a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There are chairs without armrests available in the visitor reception.
• Services/facilities available include: a member of staff to provide assistance.
• There is no (or very little) background noise here.
• Lighting levels are moderate to good.

You are on Tour. Skip to the next section.

Tour

• The tour is guided.
• The tour takes approximately 90 minutes.
• There is stepped access along the tour route.
• There are doorways or openings used on the tour which are under 75cm wide.
• The majority of walkway widths are under 120cm.
• The tour can be adapted to avoid inaccessible areas.
• Different tour types are available which may vary the tour time and route.
• There is no (or very little) background noise along the tour route.
• The following may be experienced on the tour: tactile experiences.
• Tour information includes the following formats: audio description.
• The tour does not have a hearing assistance system.
• There are a mixture of chairs with and without armrests at regular intervals along the tour.
• Flooring along the tour route is not smooth and even.
• Where the flooring is not smooth or even, this is due to carpet, uneven paving/tiles and uneven floorboards.
• Lighting levels are varied throughout the tour route.

You are on Stairs (House 1). Skip to the next section.

Stairs (House 1)

• The floors which are accessible by stairs are G, 1 and 2.
• There are 12 steps between floors.
• The steps are not clearly marked with a handrail on the left going up.
• The highest step is 21cm high.
• This is a spiral staircase and will be narrower in some areas.
• Lighting levels are low.

You are on Stairs (House 2). Skip to the next section.

Stairs (House 2)

• The floors which are accessible by stairs are 2, 1, G.
• There are 12 steps between floors.
• The steps are not clearly marked with a handrail on the right going down.
• The highest step is 21cm high.
• This is a spiral staircase and will be narrower in some areas.
• Lighting levels are low.

You are on Stairs (House 3). Skip to the next section.

Stairs (House 3)

• The floors which are accessible by stairs are G, 1 and 2.
• There are 12 steps between floors.
• The steps are not clearly marked with a handrail on the left going up.
• The highest step is 22cm high.
• This is a spiral staircase and will be narrower in some areas.
• Lighting levels are low.

You are on Stairs (House 4). Skip to the next section.

Stairs (House 4)

• The floors which are accessible by stairs are 2, 1, G.
• There are 12 steps between floors.
• The steps are not clearly marked with a handrail on the right going down.
• The highest step is 20cm high.
• This is a spiral staircase and will be narrower in some areas.
• Lighting levels are moderate to good.

You are on Exit. Skip to the next section.

Exit

• The exit is located in the corner of the courtyard.
• There is not step-free access at the exit.
• There are 3 steps, which have some clear markings, with no handrails.
• The steps are not at the recommended height (between 15cm - 18cm).
• There is a single manual door which opens away from you.
• The width of the opening is 78cm.
• The regular tour exit route gives access to the book and gift shop.
  Alternatively, staff can arrange for visitors to exit via the entrance.

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Toilet with Adaptations (Courtyard - Ambulant - Left Hand Transfer)

• This toilet is located on the far side of the courtyard, opposite the entrance point.
• There is step-free level access into the toilet.
• This toilet is approximately 7m from the visitor reception.
• There is tactile and pictorial signage on or near the door.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 88cm.
• The door has a hook lock.
• There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
• The dimensions of the cubicle are 120cm x 230cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 68cm from the side of the toilet pan to the wall.
• There is a spatula flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
• The following fixtures cannot be reached from the toilet seat: hand dryer.
• The height of the toilet seat above floor level is 47cm.
• The height of the toilet roll holder is 76cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 73cm.
• The height of the soap dispenser is 90cm.
• The height of the hand dryer is 90cm.
• The height of the baby change is 112cm.
• There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle has: a nappy/incontinence items bin and a sanitary bin.
• The cubicle does not have a full length mirror and coat hooks.
• The following have a high colour contrast with their surroundings: the internal door, some grab rails, the dropdown rail, the floor and the toilet seat.
• The following have a less clear colour contrast with their surroundings: some grab rails.
• Lighting levels are bright.

You are on Standard Toilet (Courtyard - Male). Skip to the next section.

Standard Toilet (Courtyard - Male)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 71cm.
• Internally the door has a high colour contrast.
• There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
• The width of the widest cubicle door opening is 53cm.
• The wash basin tap type is lever mixer.
• Lighting levels are bright.
• There are hand dryers.

You are on Standard Toilet (Courtyard - Female). Skip to the next section.

Standard Toilet (Courtyard - Female)

• Access into the toilet is via a step.
• There is 1 step, which is clearly marked, with no handrails.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 70cm.
• Internally the door has a high colour contrast.
• The width of the widest cubicle door opening is 53cm.
• The wash basin tap type is push.
• Lighting levels are moderate to good.
• There are hand dryers.