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Buckland Abbey - Abbey

Yelverton, Devon, PL20 6EY

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this building include: historic interiors, a historic house and exhibition rooms.
  • The most accessible entrance has a steep ramp/slope and a manual door.
  • This entrance is the rear entrance to the rear of the building.
  • There are 3 floors once inside.
  • Other floors can be accessed via: stairs.
  • There is step-free access to the ground floor only once inside.
  • There is stepped access into one of the rooms on the ground floor.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating, large print information, Braille information, maps, an accessible route map and on site-transport.
  • The nearest toilet with adaptations for disabled people is next to the Visitor Welcome. View information about this toilet (new tab)
  • There is a separate exit.
  • The exit has a manual door and a steep ramp/slope.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the Visitor Welcome building. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the Visitor Welcome building. View more information about booking and collection of equipment.
  • There are charges to borrow a tramper.
  • The tramper can be borrowed from Visitor Welcome and is run by Countryside Mobility.
    You can get a yearly membership for £10. Members can hire for free.
    There is an option for a two week taster membership for £2.50.

Route to (Main Entrance)

  • Exit the Visitor Welcome and follow the paved path to the right.
    Follow the tarmac path to the left. Turn right after going through the open gateway with pillars either side.
    Go down the slope and follow the path to the main entrance.
  • The route to the area is step-free via a steep ramp/slope and includes more than 3 steps without a handrail.
  • Path surfaces along the route are tarmac, cobbles and paving stones.
  • The majority of the paths are wide enough for wheelchair users.
  • There is an accessible shuttle which can take visitors to this area.
  • The information above and photographs refer to the route to the main entrance.
    For the route to the accessible entrance, you would exit the Visitor Welcome and follow the paved path to the right.
    Follow the tarmac path to the left. Turn right at the open gateway.
    Follow the path around to the right and go through open gates with pillars.
    Follow the path around to the right until you reach the accessible entrance.
    The route to the area is step-free via a very steep ramp/slope.
    Path surfaces along the route are tarmac, cobbles and paving stones.
    The majority of the paths are wide enough for wheelchair users.
    There is an accessible shuttle which can take visitors to this area.

Entrance (Main)

  • The entrance surveyed is located at the front of the building.
  • There is step-free access via ramp at the entrance.
  • The very steep ramp is between 75cm and 150cm wide, with no handrails.
  • There are double manual doors which are permanently open.
  • The width of the opening is 118cm.

Entrance (Accessible)

  • The entrance surveyed is located at the rear of the building.
  • There is step-free access via ramp at the entrance.
  • The steep ramp is between 75cm and 150cm wide, with handrails on both sides.
  • There is a single manual door which opens away from you.
  • The width of the opening is 83cm.
  • There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

Tour

  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • The tour takes approximately 45 minutes.
  • There is ramped/sloped and stepped access along the tour route.
  • There are doorways or openings used on the tour which are under 75cm wide.
  • The majority of walkway widths are between 120cm and 180cm.
  • The tour can not be adapted to avoid inaccessible areas.
  • There is no (or very little) background noise along the tour route.
  • Tour information includes the following formats: information booklets and Braille.
  • The tour does not have a hearing assistance system.
  • There are bench seats and a mixture of chairs with and without armrests at regular intervals along the tour.
  • The following furniture is permanently fixed: some of the chairs.
  • Some flooring along the tour route is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet, uneven paving/tiles and uneven floorboards.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Lighting levels are moderate to good throughout the tour route.

Tour (Accessible)

  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • The tour takes approximately 15 minutes.
  • There is step-free level access throughout the tour.
  • There are doorways or openings used on the tour which are under 75cm wide.
  • The majority of walkway widths are between 120cm and 180cm.
  • The tour can not be adapted to avoid inaccessible areas.
  • There is no (or very little) background noise along the tour route.
  • Tour information includes the following formats: information booklets and Braille.
  • The tour does not have a hearing assistance system.
  • There are bench seats and a mixture of chairs with and without armrests at regular intervals along the tour.
  • The following furniture is permanently fixed: some of the chairs.
  • Some flooring along the tour route is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet, uneven paving/tiles and uneven floorboards.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Lighting levels are moderate to good throughout the tour route.

Stairs

  • There are more than 20 steps between floors.
  • The steps are not clearly marked with a handrail on the right going up.
  • The highest step is 18cm high.
  • Lighting levels are varied.

Stairs

  • There are 16 steps between floors.
  • The steps are not clearly marked with a handrail on the left going down.
  • The highest step is 18cm high.
  • Lighting levels are low.

Exit

  • The exit is located at the end of the ground floor corridor.
  • There is step-free access via ramp at the exit.
  • There is a single manual door which opens towards you.
  • The width of the opening is 83cm.
  • There is a small lip on the threshold of the exit with a height of less than 1.5cm.
  • There is a steep slope between 75cm and 150cm wide beyond the exit, with handrails on both sides.