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Buckland Abbey - Shop

Yelverton, Devon, PL20 6EY

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a steep ramp/slope and a door permanently held open.
  • This entrance is the entrance next to the Visitor Welcome.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating, a clearly signed hearing assistance system, maps and an accessible route map.
  • At the time of our visit the hearing assistance system was working.
  • The nearest toilet with adaptations for disabled people is next to the Visitor Welcome. View information about this toilet (new tab)

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the Visitor Welcome building. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the Visitor Welcome building. View more information about booking and collection of equipment.
  • There are charges to borrow a tramper.
  • The tramper can be borrowed from Visitor Welcome and is run by Countryside Mobility.
    You can get a yearly membership for £10. Members can hire for free.
    There is an option for a two week taster membership for £2.50.

Route to (the Shop)

  • From the Visitor Welcome, follow the paved path to the right.
    Turn right again up the paved path to the Shop.
  • The route to the area is step-free via a steep ramp/slope and is step-free via a very steep ramp/slope.
  • Path surfaces along the route are cobbles and paving stones.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is an accessible shuttle which can take visitors to this area.

Shop

  • Access into the shop is via a steep ramp/slope.
  • The slope is between 75cm and 150cm wide{Dropdown}.
  • The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 111cm.
  • The majority of aisle widths are under 150cm.
  • All flooring in the shop is smooth and even.
  • There is step-free level access around the shop.
  • There is background noise here.
  • Lighting levels are bright.
  • There is step-free level access to the counter.
  • The height of the counter is 91cm.
  • There is not a low level counter at a suitable height for a wheelchair user.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
  • The background music played is very quiet.
    There is a lip at the entrance.