Access Guide

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Summary

View information about opening hours.
Amenities in this building include: a museum.
The most accessible entrance has steps, a manual door and a door permanently held open.
This entrance is the entrance in the castle quadrangle.
There are 3 floors once inside.
Other floors can be accessed via: stairs.
There is stepped access once inside.
There is a single step to access part of the exhibit on the ground floor.
There is restricted headroom at this property.
There is not a member of staff available for help and assistance.
The following are also available: seating and on site-transport.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is in the castle quadrangle. View information about this toilet (new tab)

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from Visitor Reception. View more information about booking and collection of equipment.

After passing through Visitor Reception, bear left then pass through the gap between the buildings.
Go straight ahead then turn right; following the signs for the castle. Continue straight on until you come to a road. Follow this for a short way then bear left up the steep hill. When you reach the castle building, turn left and carry on following the roadway up the hill. After a little way the entrance to the castle will be located on the right.
Go through the archway, turn right and Adam's Tower and Dungeon will be located on the opposite side of the quadrangle.
The route to the area is step-free via a steep ramp/slope.
Path surfaces along the route are tarmac, gravel and cobbles.
The majority of the paths are wide enough for wheelchair users.
There is an accessible shuttle which can take visitors to this area.

The majority of walkway widths are under 120cm.
There may be background noise here.
The exhibits do not have hearing assistance systems.
There is no step-free level access around the area.
There are steps to reach all floors.
There are bench seats available in the area.
Some flooring in the area is smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Lighting levels are varied.