Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- The nearest toilet with adaptations for disabled people is in the castle quadrangle. View information about this toilet (new tab)
- Additional toilet facilities with adaptations for disabled people are to the far left after entering the Shop via the accessible entrance. View information about this toilet (new tab)
Admissions
- At this location the following are free to access for all visitors: the Home Farm area and all walks.
- At this location the following areas are free to access for National Trust members but payable for everyone else: the Garden and Castle.
- This site offers companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Chirk.
- Chirk Station is located on Station Avenue and is approximately 1.5 miles from Chirk Castle.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a tarmac and compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are not available.
- There are more than 10 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 353cm x 460cm.
- There is no hatched zone.
- The nearest Blue Badge bay is 49m from the Visitor Reception.
- Obstacles from the car park include: slopes/ramps and uneven surfaces.
- There are not parent and child parking bays available.
- There are 2 electric vehicle charging points.
- There is no electric vehicle charging point designated for Blue Badge holders.
- An app is required for electric vehicle charging not designated for Blue Badge holders.
- The nearest Blue Badge electric vehicle charging point is 120m from the Visitor Reception.
- Obstacles from the Blue Badge electric charging point to the entrance include: slopes/ramps, loose chippings and uneven surfaces.
- There is not a designated drop-off point.
- The electric charging points are located at the rear of Visitor Reception.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
Visitor Reception
- Access into the area is via a slight ramp/slope.
- The ramp is between 75cm and 150cm wide, with no handrails.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 83cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- All flooring is smooth and even.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables and chairs without armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is background noise here which varies, depending on the time of day.
- Lighting levels are moderate to good.
- There is a second entrance doorway into the Visitor Reception area that is 71cm wide.
There is a narrow corridor between the Visitor Reception desk and the exit. The width of the corridor is 86cm and the minimum height of it is 178cm.
The exit door is manual, permanently held open and has a good colour contrast with the surrounding walls.
The width of the exit door opening is 80cm.
Exit
- The exit is located externally, to the right of the Visitor Reception building.
- There is not step-free access at the exit.
- There is 1 step, which are unmarked, with no handrails.
- There are double manual gates (with one gate locked) which opens towards you.
- The width of the opening is 177cm.