Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- The nearest toilet with adaptations for disabled people is on the ground floor of the Discovery Centre. View information about this toilet (new tab)
- Additional toilet facilities with adaptations for disabled people are in the Turning Yard Toilet Block. View information about this toilet (new tab)
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a side by side bike, a running buggy, cycles and a VeloPlus wheelchair platform bike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Cycle Hub. View more information about booking and collection of equipment.
- There are charges to borrow the side by side bikes, VeloPlus wheelchair platform bikes, cycles and running buggies.
- You can borrow or hire the following mobility vehicles: trampers and mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Information Point. View more information about booking and collection of equipment.
Route to (Laundry Yard Shop)
- The Laundry Yard Shop is at the left hand side of the Laundry Yard.
Use the pathway which runs alongside the car parks main access road and join the pathway from the drop-off point to reach the Laundry Yard.
The Laundry Yard Shop is on the left. - The route to the area is step-free level.
- Path surfaces along the route are concrete.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Shop (Laundry Yard Shop)
- There is step-free level access into the shop.
- The door is automatic, opens by sliding and has a high colour contrast with the surrounding walls.
- The width of the door opening is 132cm.
- The majority of aisle widths are over 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 94cm.
- There is a low level counter at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
Route to (Bookshop)
- The Bookshop is in the Turning Yard, which is through the Laundry Yard.
Use the pathway which runs alongside the car parks main access road and join the pathway from the drop-off point to reach the Laundry Yard.
Follow the paths to the right hand side of the Laundry Yard, and go through the gate.
The Bookshop is in the old stables on the left hand side of the Turning Yard. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are concrete.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Shop (Bookshop)
- There is step-free level access into the shop.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 104cm.
- The majority of aisle widths are over 150cm.
- Flooring in the shop is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- A donation box is available for cash payments.
Alternatively, cash and card payments can be made in the Laundry Yard Shop.