Access Guide

Search Access Guide

Summary

View information about opening hours.
The most accessible entrance has step-free level access.
This entrance is at the right hand side of the Stables, in the Turning Yard.
There are 2 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
There are steps down to the seating at the right hand side of the café.
There is a member of staff available for help and assistance.
The following are also available: seating and a clearly signed hearing assistance system.
Toilet and changing facilities available include: standard toilets.
There is a Changing Place which can be found in the Turning Yard toilet block.
The nearest toilet with adaptations for disabled people is in the Turning Yard toilet block. View information about this toilet (new tab)
The standard toilet surveyed can be found on the first floor.
There is a separate exit.
The exit has step-free level access.

You can borrow or hire the following equipment: a side by side bike, a running buggy, cycles and a VeloPlus wheelchair platform bike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Cycle Hub. View more information about booking and collection of equipment.
There are charges to borrow the side by side bikes, VeloPlus wheelchair platform bikes, cycles and running buggies.
You can borrow or hire the following mobility vehicles: trampers and mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Information Point. View more information about booking and collection of equipment.

The café is in the Turning Yard, which is through the Laundry Yard.
Use the pathway which runs alongside the car parks main access road and join the pathway from the drop-off point to reach the Laundry Yard.
Follow the path to the right hand side of the Laundry Yard, and go through the gate.
Cross the Turning Yard and the café is at the rear left of the area.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are concrete.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

The entrance surveyed is located at the right hand side of the Stables, in the Turning Yard.
There is step-free level access at the entrance.
There is a single manual door which is permanently open.
The width of the opening is 94cm.

This is a café which serves hot and cold meals and snacks.
There is a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
Menu types include: handheld menus and written wall menus.
Menus are easy to read (large clear font with contrasting colours).
The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery and a portable card machine for payment.
Lighting levels are moderate to good.
There is no (or very little) background noise here.
There is a clearly signed hearing assistance system.
There is a counter over 85cm high with a tray rail.
There is not a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around some of the seating area.
There are a mixture of chairs with and without armrests, high stools, room for a wheelchair user to manoeuvre (150cm x 150cm) and high tables available in the seating area.
The seating area does not have: a priority table.
Tables are at a suitable height for a wheelchair user.
The following furniture is permanently fixed: some of the tables.
Some flooring in the area is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Additional seating which does not have step-free level access is located at the right hand side of the café overlooking the Pleasure Grounds.
Some of the seating area has stepped access.

There is step-free level access into the toilet.
The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 76cm.
The female toilet was surveyed.
There is also a male toilet in the same location.
There is an ambulant cubicle available with vertical grab rails on both sides and horizontal grab rails on both sides.
The wash basin tap type is push.
There are hand dryers.

There is step-free level access into the room.
The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 76cm.
The wash basin tap type is push.
There is no seating available in the room.
Waste bins include: a nappy bin and a general waste bin with lid.