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Coleton Fishacre - Cafe Coleton

Brownstone Road, Kingswear, Devon, TQ6 0EQ

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has step-free level access, manual doors and doors permanently held open.
  • This entrance is at the front of the building.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is at the Visitor Reception. View information about this toilet (new tab)
  • There is a separate exit.
  • The exit has step-free level access.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass, soft toy and torch.
  • You can borrow these from the visitor reception. View more information about booking and collection of equipment.
  • Powered mobility vehicles cannot be borrowed or hired.

Route to (Cafe Coleton)

  • Turn right after exiting the visitor reception, and the cafe will be on your left.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are paving stones.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance

  • The entrance surveyed is located at the front of the building.
  • There is step-free level access at the entrance.
  • There is a single manual door which is permanently open.
  • The width of the opening is 92cm.

Eating and Drinking

  • This is a cafĂ© which serves hot and cold meals and snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
  • Lighting levels are moderate to good.
  • There is no (or very little) background noise here.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high without a tray rail.
  • The counter is 98cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are chairs without armrests and tables available in the seating area.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • Tables are at a suitable height for a wheelchair user.
  • The surface height of the tables is 74cm.
  • All flooring in the area is smooth and even.

Exit

  • The exit is located at the front of the building.
  • There is step-free level access at the exit.
  • There is a single manual door which is permanently open.
  • The width of the opening is 129cm.
  • There is a small lip on the threshold of the exit with a height of less than 1.5cm.