Access Guide

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Summary

View information about opening hours.
Amenities in this building include: exhibition rooms.
The most accessible entrance has steps, very steep ramp/slopes and doors permanently held open.
There are 2 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, large print information, Braille information, maps and sensory packs.
The sensory pack includes: fidget toys and soft toy. For more information about reserving a pack, and any charges, please contact the venue before your visit.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is at the Visitor Reception. View information about this toilet (new tab)

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass, soft toy and torch.
You can borrow these from the visitor reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

Turn right when you leave the visitor reception exit, going passed the shop and cafe.
Turn left after the café.
At the road, turn right down a long slope on the tarmac road towards the house.
There is a cobble driveway and a steep slope down to the house entrance door.
The route to the area is step-free via a very steep ramp/slope.
Path surfaces along the route are tarmac, cobbles and paving stones.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

The entrance surveyed is located at the front of the building.
There is step-free access via ramp at the entrance.
The slight portable ramp is between 75cm and 150cm wide, with no handrails.
The ramp overcomes the steps.
Please contact a member of staff for use of the portable ramp.
There are 2 steps, which are unmarked, with no handrails.
Some of the steps are not at the recommended height (between 15cm - 18cm).
There is a single manual door which is permanently open.
The width of the opening is 113cm.
There is a second manual door which are permanently open.
The width of the opening is 118cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
There is a slight ramp between 75cm and 150cm wide beyond the entrance, with no handrails.

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 1 hour.
There is stepped access along the tour route.
The majority of walkway widths are over 180cm.
The tour can not be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via an information booklet.
There is background noise which varies, depending on the time of day.
Tour information includes the following formats: information booklets and Braille.
Floor plans/maps are available for the tour route.
The tour does not have a hearing assistance system.
There are chairs with armrests at regular intervals along the tour.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet and carpet (deep pile).
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Lighting levels are varied throughout the tour route.