Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: a reception.
- The most accessible entrance has a slight ramp/slope, a manual door and a door permanently held open.
- This entrance is at the front of the visitor reception.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, maps and sensory packs.
- The sensory pack includes: fidget toys and soft toy. For more information about reserving a pack, and any charges, please contact the venue before your visit.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations for disabled people and standard toilets.
Admissions
- At this location the following are free to access for all visitors: There are no areas that are free to all visitors.
- At this location the following areas are free to access for National Trust members but payable for everyone else: All areas are free to National Trust members.
- At this location the following areas require payment from everyone (including National Trust members): All areas are chargeable.
- This site offers companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest bus stop, Nethway Cross, is approximately 1.6 miles from Coleton Fishacre.
- The nearest train station is Paignton.
- Paignton station is approximately 7.7 miles from Coleton Fishacre.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a tarmac and loose chippings surface.
- Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are available.
- There are more than 10 Blue Badge parking bays.
- There is no hatched zone.
- The nearest Blue Badge bay is 17m from the visitor reception.
- Obstacles from the car park include: loose chippings and slopes/ramps.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass, soft toy and torch.
- You can borrow these from the visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Visitor Reception
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 95cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
- All flooring is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access to the counter.
- The height of the counter is 82cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables, bench seats and chairs without armrests available in the visitor reception.
- The following furniture is permanently fixed: some of the chairs.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The exit door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the exit door opening is 90cm.
Toilet with Adaptations (Right Hand Transfer)
- This toilet is located to the left after you exit the visitor reception.
- There is step-free level access into the toilet.
- Access into the toilet is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- This toilet is approximately 7m from the visitor reception exit.
- There is pictorial signage on or near the door.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 103cm.
- The door has a lever twist lock.
- The dimensions of the cubicle are 206cm x 177cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 150cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and towel dispenser.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 98cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 75cm.
- The height of the soap dispenser is 88cm.
- The height of the towel dispenser is 115cm.
- The height of the hand dryer is 117cm.
- The height of the baby change is 101cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin with lid, a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 102cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door.
- The following have a less clear colour contrast with their surroundings: the toilet seat, the floor and all grab rails.
- Lighting levels are moderate to good.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 73cm.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 58cm.
- The wash basin tap type is push.
- Lighting levels are bright.
- There are hand dryers.