Access Guide

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Summary

View information about opening hours.
Amenities in this building include: exhibition rooms and a café.
The most accessible entrance has steps, a stair climber, manual doors and doors permanently held open.
This entrance is the entrance located at the front of the building.
There are 4 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
There is restricted headroom at this property.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, a safe or quiet space and sensory packs.
The sensory pack includes: ear defenders, fidget toys and sensory maps. For more information about reserving a pack, and any charges, please contact the venue before your visit.
Other sensory packs available include a visual story and calming toys.
This site is part of the Sunflower Lanyard Scheme.
Toilet and changing facilities available include: standard toilets and a toilet with some adaptations.
The toilet with adaptations for disabled people surveyed can be found externally, at the rear of the House..
The standard toilets surveyed can be found on the basement.
The second floor is only open for guided tours.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders and fidget toys.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
Visual stories and calming toys are also available.
All items are free to borrow but a donation is welcomed.

Pass through Visitor Reception then bear left and pass the gift shop on the right.
Turn left at the junction then turn left and follow the path until you reach the church.
Turn right and follow the path for approximately 0.5 miles until you reach a bridge. Bear left just before reaching the bridge then turn left and follow the next path.
Continue to follow the path to reach Croome Court. The total distance of the route is just under 1 mile.
The route to the area is step-free via a steep ramp/slope.
Path surfaces along the route are gravel.
The majority of the paths are wide enough for wheelchair users.
There is an accessible shuttle which can take visitors to this area.

The entrance surveyed is located at the front of the building.
There is stepped access at the entrance.
There are 10+ steps, which are unmarked, with no handrails.
Steps are split with a resting area.
Some of the steps are not at the recommended height (between 15cm - 18cm).
There is a single manual door (with a locked extension leaf) which opens away from you.
The width of the opening is 124cm.
There is a second set of manual doors which are permanently open.
The width of the opening is 156cm.
There is a stair climber to overcome the steps.
There are balustrades either side of the steps to provide support.

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 1 hour.
There is stepped access along the tour route.
The majority of walkway widths are over 180cm.
The tour can not be adapted to avoid inaccessible areas.
Different tour types are available which may vary the tour time and route.
There is background noise along the tour route.
Tour information includes the following formats: information board, television/screen and audio description.
The tour does not have a hearing assistance system.
There are bench seats and chairs without armrests at regular intervals along the tour.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to uneven floorboards.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Lighting levels are varied throughout the tour route.
The second floor is only open for guided tours.

Access into the toilet is via a slight ramp/slope.
The ramp is between 75cm and 150cm wide, with no handrails.
The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 84cm.
The width of the widest cubicle door opening is 74cm.
There is an ambulant cubicle available with horizontal grab rails on both sides and a vertical grab rail on the right.
The wash basin tap type is lever.
Lighting levels are moderate to good.
There are no hand dryers.
There is a baby change facility at a suitable height for a wheelchair user.

Access into the toilet is via a step.
There is 1 step, which are unmarked, with no handrails.
The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 78cm.
The wash basin tap type is twist/turn.
Lighting levels are moderate to good.
There are no hand dryers.
There is a baby change facility at a suitable height for a wheelchair user.
There is also 1 step to reach the toilet pedestal.

This toilet is located externally, at the rear of the building.
There is step-free level access into the toilet.
There is pictorial and written text signage on or near the door.
The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
The width of the toilet door opening is 91cm.
The door has a lever twist lock.
Internally the door has a low colour contrast.
The dimensions of the cubicle are 140cm x 88cm and it does not have a 150cm x 150cm turning space.
There is a lateral transfer space to the right of the seat.
The lateral transfer space is 86cm from the side of the toilet pan to the wall.
There is a lever flush on the non transfer side.
The following grab rails are available: a horizontal grab rail on the transfer side and a horizontal grab rail on the non transfer side.
There is no dropdown rail.
The following fixtures can be reached from the toilet seat: toilet roll holder.
The height of the toilet seat above floor level is 47cm.
The height of the toilet roll holder is 110cm.
The height of the baby change is 75cm.
There is no emergency alarm.
There is not a shelf.
The cubicle has: a waste bin without lid.
The cubicle does not have a mirror and coat hooks.
The following have a high colour contrast with their surroundings: the toilet seat and the floor.
The following have a less clear colour contrast with their surroundings: all grab rails and the internal door.
Lighting levels are varied.
The approach to the toilet is via an uneven gravel path.