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Croome - Gift Shop

Near High Green, Worcester, Worcestershire, WR8 9DW

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a slight ramp/slope, a manual door and a door permanently held open.
  • This entrance is the ramped entrance to the right as you face the shop.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: a clearly signed hearing assistance system.
  • This site is part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is along the corridor opposite Visitor Reception. View information about this toilet (new tab)

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders and fidget toys.
  • You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
  • Visual stories and calming toys are also available.
    All items are free to borrow but a donation is welcomed.

Route to (the Gift Shop)

  • The Gift Shop is directly ahead after passing through the Visitor Reception exit.
  • The route to the area is step-free level.
  • Path surfaces along the route are concrete.
  • The majority of the paths are wide enough for wheelchair users.

Shop

  • Access into the shop is via a slight ramp/slope.
  • The ramp is between 75cm and 150cm wide, with handrails on both sides.
  • The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 90cm.
  • The majority of aisle widths are under 150cm.
  • Some flooring in the shop is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • There is step-free level access around the shop.
  • There is background noise here.
  • Lighting levels are moderate to good.
  • There is step-free level access to the counter.
  • The height of the counter is 94cm.
  • There is not a low level counter at a suitable height for a wheelchair user.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
  • There is also a separate stepped entrance, this is located to the left as you face the shop.
    The step is 19cm high.