Access Guide

Search Access Guide

Summary

View information about opening hours.
There is a member of staff available for help and assistance.
The following are also available: maps and an information board in the car park.
The nearest toilet with adaptations for disabled people is near Stamford Café. View information about this toilet (new tab)

At this location the following areas are free to access for National Trust members but payable for everyone else: All areas.
This site offers companion or carer discounts.

There is a bus stop within approximately 150m of the site.
The nearest train station is Altrincham.
Altrincham Station is approximately 3 miles away.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
This is an open air car park with a tarmac surface.
Parking is free for National Trust members, but charges apply for all other visitors.
There are clearly presented payment signs.
Maps and information boards are available.
There are more than 30 Blue Badge parking bays.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 470cm.
There is a hatched zone on both sides but not to the rear.
The hatched zone is under 120cm wide.
The nearest Blue Badge bay is 10m from the Visitor Reception entrance.
Obstacles from the car park include: slopes/ramps, a lack of pedestrian walkways to cross the car park and bollards with high colour contrast but no visual identification band.
There are not parent and child parking bays available.
There is not a designated drop-off point.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.

Access into the area is via steps and a steep ramp/slope (which bypasses any steps).
The slope is over 150cm wide, with handrails on both sides.
There are 9 steps, which are clearly marked, with handrails on both sides.
The door is automatic, opens by sliding and has a high colour contrast with the surrounding walls.
The width of the door opening is 240cm.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
All flooring is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access to the counter.
The height of the counter is 110cm.
There is a low level section at a suitable height for a wheelchair user.
The counter is placed in front of a patterned background.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are armchairs available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are bright.