Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is near Stamford Café. View information about this toilet (new tab)
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
Shop
- There is step-free level access into the shop.
- The width of the door opening is 300cm.
- The majority of aisle widths are over 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are bright.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter is placed in front of a patterned background.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.