Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a parent and baby room, an accessible toilet for the use of everyone and a Changing Places facility.
- There is a Changing Place which can be found outside Stamford Café.
- The toilet with adaptations for disabled people surveyed can be found outside Stamford Café..
- This toilet with adaptations for disabled people is approximately 10m from the café entrance.
- There is a separate exit.
- The exit has manual doors and step-free level access.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
Changing Places (Right Hand Transfer)
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Location and Access
View
- The facility additional to standard and accessible toilets, and is located close to other managed facilities.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 90cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- The door has a horizontal grab rail.
- The dimensions of the facility are 230cm x 216cm.
- The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
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Toilet Details
View
- There is a lateral transfer space to the right of the seat.
- The transfer space on the right as you face the toilet is 165cm.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following have a high colour contrast with their surroundings: the internal door, all grab rails and the dropdown rail.
- The following have a less clear colour contrast with their surroundings: the toilet seat and the floor.
- The toilet seat is 50cm above the floor.
- There is an elbow pad flush on the transfer side.
- There a pull cord emergency alarm but it is not at a recommended height (within 10cm from floor).
- The height of the toilet roll holder is 90cm.
- The toilet has a cistern.
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Changing Bench and Hoist Details
View
- The facility changing bench is wall mounted and height-adjustable.
- The length of the facility changing bench is 165cm.
- The changing places hoist is powered overhead and covers all areas in the cubicle.
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Shower Details
View
- There is an adjustable and detachable shower head not at a suitable height for a wheelchair user.
- There is no shower seat.
- The following grab rails are available: a vertical grab rail and a horizontal grab rail.
- There are no dropdown rails for the shower.
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Other Facilities
View
- There is a fixed height wash basin at a suitable height for a wheelchair user.
- The wash basin tap type is lever mixer.
- The wash basin is 73cm from the floor.
- The soap dispenser is 95cm from the floor.
- The facility has: a nappy/incontinence items bin, a sanitary bin and a privacy screen.
- The facility does not have a full length mirror.
- There is not a shelf.
- The height of the coat hook is 152cm from the floor.
- Wide tear off paper roll is not available.
- There is a visual fire alarm beacon within the toilet.
- Lighting levels are moderate to good.
Toilet with Adaptations (Accessible - Left Hand Transfer)
- This toilet is located outside Stamford Café.
- There is step-free level access into the toilet.
- This toilet is approximately 10m from the café entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 90cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- The dimensions of the cubicle are 150cm x 225cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 90cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 94cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the soap dispenser is 100cm.
- The height of the hand dryer is 94cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 152cm from the floor.
- The following have a high colour contrast with their surroundings: the dropdown rail, all grab rails, the toilet seat and the internal door.
- The following have a less clear colour contrast with their surroundings: the floor.
- Lighting levels are bright.
Parent and Baby Room / Baby Feeding Room
- There is step-free level access into the room.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 90cm.
- The height of the baby change table is 85cm.
- The wash basin tap type is lever mixer.
- There is no seating available in the room.
- There is a toilet in the parent and baby room.
- Waste bins include: a nappy bin and a sanitary bin.
Entrance
- The entrance surveyed is located within the Visitor Reception building, to the right past the reception desk.
- There is step-free level access at the entrance.
- There is an opening without doors.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus, menu boards and counter menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: takeaway cups.
- Lighting levels are bright.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high without a tray rail.
- The counter is 103cm high.
- There is a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are chairs without armrests and tables available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 76cm.
- All flooring in the area is smooth and even.
Exit
- The exit is located at the side of the café.
- There is step-free level access at the exit.
- There are double manual doors (with one door locked) which opens away from you.
- The width of the opening is 87cm.
- There is a small lip on the threshold of the exit with a height of more than 1.5cm.
Picnic Area
- The following information describes the picnic area located beyond the café exit.
- There is step-free level access into the area.
- There are tables and long tables.
- Some chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The surface height of the lowest table is 70cm.
- The surface height of the highest table is 74cm.
- There is step-free level access around the area.
- All of the surface in the picnic area is smooth and even.