Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has slight ramps/slopes, a manual door and a door permanently held open.
- This entrance is the entrance at the side of the Stables building.
- There are 2 floors once inside.
- Other floors can be accessed via: standard lift and stairs.
- There is step-free access once inside with lift access to other floors.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: step free standard toilets and an accessible toilet for the use of everyone.
- The toilet with adaptations for disabled people surveyed can be found on the first floor of the building.
- This toilet with adaptations for disabled people is approximately 5m from the lift.
- The standard toilets surveyed can be found on the first floor of the building.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
Route to (the Ice Cream Parlour and The Stables Restaurant)
- Exit the Visitor Reception and follow the main path across the bridge.
Following the accessible route to the Hall, turn left once at the Hall Archway and the Stables Building will be ahead.
The Ice Cream Parlour and The Stables Restaurant is at the rear of the Stables Building. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are compact earth, gravel and cobbles.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (Ice Cream Parlour and The Stables Restaurant Shared Entrance)
- The entrance surveyed is located at the side of the Stables building.
- There is step-free access via slope at the entrance.
- The slight slope is over 150cm wide, with no handrails.
- There is a single manual door which is permanently open.
- The width of the opening is 116cm.
Lift
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1.
- Externally the lift has: controls at a suitable height for a wheelchair user, Braille markings, buttons with a low colour contrast to the surroundings and a door with a low colour contrast to the surroundings.
- The lift does have a recommended turning space (150cm x 150cm) in front of it.
- The lift door opening width is 80cm.
- The dimensions of the lift are 110cm x 150cm.
- Internally the lift has: controls at a suitable height for a wheelchair user, tactile markings, buttons with a medium colour contrast to the surroundings, a visual floor indicator, Braille markings and a mirror to aid reversing.
- Lighting levels are moderate to good.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 80cm.
- Internally the door has a medium colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 70cm.
- The wash basin tap type is lever mixer.
- Lighting levels are bright.
- There are hand dryers.
Toilet with Adaptations (Ambulant - Left Hand Transfer)
- This toilet is located on the first floor of the Stables building.
- There is step-free level access into the toilet.
- This toilet is approximately 5m from the lift.
- There is tactile and pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 100cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a low colour contrast.
- The dimensions of the cubicle are 154cm x 200cm and it has a turning space of at least 150cm x 150cm.
- There is not a lateral transfer space next to the seat.
- The lateral transfer space is 46cm from the side of the toilet pan to the wall.
- There is a lever flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the right as you face the toilet, a vertical grab rail on the left as you face the toilet and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the left as you face the seat.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 50cm.
- The height of the toilet roll holder is 80cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the soap dispenser is 81cm.
- The height of the hand dryer is 73cm.
- The height of the baby change is 90cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin.
- The cubicle does not have a mirror.
- The following have a high colour contrast with their surroundings: the floor and some grab rails.
- The following have a less clear colour contrast with their surroundings: the dropdown rail, the toilet seat and some grab rails.
- Lighting levels are bright.
Entrance (The Stables Restaurant)
- The entrance surveyed is located on the first floor of the Stables building.
- There is step-free level access at the entrance.
- There are double manual doors (with one door locked) which is permanently open.
- The width of the opening is 58cm.
- There is a second manual door which is permanently open.
- The width of the opening is 111cm.
Eating and Drinking
- This is a restaurant which serves hot and cold meals and snacks.
- There is full table service and a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: handheld menus, written wall menus, menu boards and counter menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups and takeaway cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 92cm high.
- There is a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are chairs without armrests, long tables and tables available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 74cm.
- All flooring in the area is smooth and even.