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Dyffryn Gardens - Shop

St Nicholas, Vale of Glamorgan, CF5 6FZ

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this building include: a shop.
  • The most accessible entrance has slight ramps/slopes, manual doors and doors permanently held open.
  • This entrance is at the front of the building.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is Arrivals and Parking. View information about this toilet (new tab)
  • There is a separate exit.
  • The exit has manual doors and step-free level access.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders, fidget toys, binoculars, magnifying glass, soft toy, torch and accessible maps.
  • You can borrow these from the visitor reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.

Route to (Shop)

  • From the car park take the path to the visitor reception, down a slight slope across the bridge.
    The shop is to the right after you enter the visitor reception.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are tarmac and concrete.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Shop

  • Access into the shop is via slight ramps/slopes.
  • The slope is over 150cm wide, with no handrails.
  • The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 142cm.
  • The majority of aisle widths are over 150cm.
  • All flooring in the shop is smooth and even.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • There is step-free level access around the shop.
  • There is no (or very little) background noise here.
  • Lighting levels are bright.
  • There is step-free level access to the counter.
  • The height of the counter is 91cm.
  • There is not a low level counter at a suitable height for a wheelchair user.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
  • The exit door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the exit door opening is 142cm.