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Dyffryn Gardens - The Garden's Café

St Nicholas, Vale of Glamorgan, CF5 6FZ

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this area include: a café.
  • The most accessible entrance has step-free level access and manual doors.
  • This entrance is at the front of the building.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is Arrival and Parking. View information about this toilet (new tab)

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders, fidget toys, binoculars, magnifying glass, soft toy, torch and accessible maps.
  • You can borrow these from the visitor reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.

Route to (Garden's Cafe)

  • From the car park take the path to the visitor reception, down a slight slope across the bridge.
    The Garden's café is to the right before you enter the visitor reception.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are concrete and paving stones.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance

  • The entrance surveyed is located at the front of the building.
  • There is step-free level access at the entrance.
  • There are double manual doors (with one door locked) which opens towards you.
  • The width of the opening is 82cm.
  • There is a narrow walk way of 110cm from the door to the counter.

Eating and Drinking

  • This is a café which serves hot and cold meals and snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment and large-handled mugs.
  • Lighting levels are moderate to good.
  • There is background noise here.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high with a tray rail.
  • The counter is 89cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are a mixture of chairs with and without armrests, coffee tables, sofas and tables available in the seating area.
  • The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a priority table.
  • There are no tables which are at a suitable height for a wheelchair user.
  • The surface height of the tables is 74cm.
  • All flooring in the area is smooth and even.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.