You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• The most accessible entrance has a steep ramp/slope and manual doors.
• This entrance is the accessible entrance, located on the left after bearing to the right on the other side of the courtyard.
• There are 3 floors once inside.
• Other floors can be accessed via: stairs.
• There is stepped access once inside.
• The ground, first and second floors are only accessible by stairs.
  Only the lower ground floor is accessible to a wheelchair user.
• There is restricted headroom and restricted room to manoeuvre at this property.
• There is a member of staff available for help and assistance.
• Staff/volunteers can describe the layout and access around the site.
• The following are also available: seating, large print information, a BSL interpreter, a safe or quiet space, a companion/carer discount, a virtual tour and sensory packs.
• The sensory pack includes: fidget toys. For more information about reserving a pack, and any charges, please contact the venue before your visit.
• This site is part of the Sunflower Lanyard Scheme.
• The nearest toilet with adaptations for disabled people is on the left just before entering the courtyard. View information about this toilet (new tab)
• There is a separate exit.
• The exit has steps, a steep ramp/slope and a steep ramp/slope (which bypasses any steps).

You are on Equipment and Resources to Borrow. Skip to the next section.

Equipment and Resources to Borrow

• You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• Sensory packs can be borrowed which include: fidget toys.
• Powered mobility vehicles cannot be borrowed or hired.

You are on Route to (The Hall). Skip to the next section.

Route to (The Hall)

• After exiting the visitor reception turn right and follow the path until you see the Tea Garden.
  At the Tea Garden turn right and go through the gap into the courtyard.
  Continue to the right at the opposite side of the courtyard and the accessible entrance to Erddig Hall will on the left.
• The route to the area is step-free via a slight ramp/slope.
• Path surfaces along the route are tarmac, gravel and cobbles.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Entrance (Accessible Entrance). Skip to the next section.

Entrance (Accessible Entrance)

• The entrance surveyed is located beyond the courtyard then to the left.
• There is step-free access via ramp at the entrance.
• The steep ramp is between 75cm and 150cm wide, with no handrails.
• This entrance has a bell.
• Features at a suitable height for a wheelchair user include: the bell.
• There is a single manual door which opens away from you.
• The width of the opening is 108cm.
• There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

You are on Entrance. Skip to the next section.

Entrance

• The entrance surveyed is located on the far side of the cobbled stable area.
• There is stepped access at the entrance.
• There is 1 step, which are unmarked, with .
• The step is not at the recommended height (between 15cm - 18cm).
• There is a single manual door which are permanently open.
• The width of the opening is 111cm.
• There is a second manual door which are permanently open.
• The width of the opening is 90cm.

You are on Tour. Skip to the next section.

Tour

• The tour is self-guided but volunteers/staff are available to provide additional information.
• The tour takes approximately 1 hours.
• There is stepped access along the tour route.
• There are doorways or openings used on the tour which are under 75cm wide.
• The majority of walkway widths are between 120cm and 180cm.
• The tour can be adapted to avoid inaccessible areas.
• Areas with stepped access only can be experienced by visitors via a virtual tour.
• The tour route may vary depending on the season.
• There is no (or very little) background noise along the tour route.
• Tour information includes the following formats: tactile, pictorial, information board and touchscreens.
• The tour does not have a hearing assistance system.
• There are bench seats and a mixture of chairs with and without armrests at regular intervals along the tour.
• The following furniture is permanently fixed: some of the chairs.
• Where the flooring is not smooth or even, this is due to carpet and uneven floorboards.
• Lighting levels are low throughout the tour route.

You are on Stairs (Lower Ground Floor to Ground Floor). Skip to the next section.

Stairs (Lower Ground Floor to Ground Floor)

• The floors which are accessible by stairs are lower ground and ground.
• There are 15 steps between floors.
• The steps are not clearly marked with a handrail on the left going up.
• The highest step is 17cm high.
• Lighting levels are low.

You are on Stairs (Ground Floor to First Floor). Skip to the next section.

Stairs (Ground Floor to First Floor)

• The floors which are accessible by stairs are ground and first.
• There are more than 20 steps between floors.
• The steps are not clearly marked with handrails on both sides.
• The highest step is 17cm high.
• Lighting levels are low.

You are on Stairs (First Floor to Second Floor). Skip to the next section.

Stairs (First Floor to Second Floor)

• The floors which are accessible by stairs are first and second.
• There are more than 20 steps between floors.
• The steps are not clearly marked with a handrail on the left going up.
• The highest step is 15cm high.
• Lighting levels are low.

You are on Stairs (First Floor to Ground Floor). Skip to the next section.

Stairs (First Floor to Ground Floor)

• The floors which are accessible by stairs are first and ground.
• There are more than 20 steps between floors.
• The steps are clearly marked with a handrail on the left going down.
• The highest step is 16cm high.
• Lighting levels are low.
• These steps are followed downwards whilst on the tour.

You are on Stairs (Ground Floor to Lower Ground Floor). Skip to the next section.

Stairs (Ground Floor to Lower Ground Floor)

• The floors which are accessible by stairs are ground floor and lower ground floor.
• There are 14 steps between floors.
• The steps are not clearly marked with a handrail on the left going down.
• The highest step is 20cm high.
• Lighting levels are low.
• These steps are followed downwards whilst on the tour.

You are on Exit. Skip to the next section.

Exit

• The exit is located on the lower ground floor, facing the garden.
• There is step-free access via ramp at the exit.
• The steep ramp is between 75cm and 150cm wide, with a handrail on the left going up.
• There is a single manual door which opens towards you.
• The width of the opening is 85cm.
• There is a small lip on the threshold of the exit with a height of more than 1.5cm.
• There is a steep ramp between 75cm and 150cm wide beyond the exit, with no handrails.
• The ramp overcomes the steps.
• There are 5 steps beyond the exit, which are unmarked, with no handrails.