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Erddig - Tea Garden

Erddig, Wrexham, LL13 0YT

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has step-free level access and an open entrance with no doors.
  • This entrance is the exterior entrance at the side of the venue.
  • There is not a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was not working.
  • This site is part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is just before the entrance to the courtyard. View information about this toilet (new tab)

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: fidget toys.
  • Powered mobility vehicles cannot be borrowed or hired.

Route to (The Tea Garden)

  • After exiting the visitor reception, turn right and follow the path.
    The Tea Garden will be directly ahead.
  • The route to the area is step-free level.
  • Path surfaces along the route are gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Eating and Drinking

  • This is a tea room which serves.
  • This is a cafĂ© which serves drinks and cold snacks.
  • There is step-free level access into the area.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: menu boards.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: takeaway cups.
  • There is background noise here which varies, depending on the time of day.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is a counter over 85cm high without a tray rail.
  • The counter is 117cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are adapted picnic tables available in the seating area.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • There are no tables which are at a suitable height for a wheelchair user.
  • The surface height of the tables is 74cm.
  • The following furniture is permanently fixed: all of the chairs and all of the tables.
  • Flooring in the area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles and grass.