Access Guide

Search Access Guide

Summary

View information about opening hours.
Amenities in this area include: ancient abbey ruins.
The most accessible entrance has a slight ramp/slope and an open entrance with no doors.
This entrance is at the front of the abbey.
There is step-free access to the majority of the venue once inside.
There are steps to some areas.
There is not a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: maps.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in the toilet block by Fountains Hall. View information about this toilet (new tab)
Additional toilet facilities with adaptations for disabled people are located in the toilet block next to Fountains Hall. View information about this toilet (new tab).
There is a separate exit.
The exit has a slight ramp/slope (which bypasses any steps).
The entrance can be used to exit by visitors with limited mobility.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, soft toy and accessible maps.
You can borrow these from the ticket office. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: trampers and mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the ticket office. View more information about booking and collection of equipment.

From the visitor centre, proceed straight ahead along the pathway, following signs for the abbey.
At the end of the pathway cross the grass to the abbey entrance.
The grass may become difficult for wheelchair and mobility scooter users to cross when wet.
The route to the area is step-free via a very steep ramp/slope.
Path surfaces along the route are tarmac and muddy.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.
Wheelchair users are to follow the route listed in the accessible map provided at the reception point.

The entrance surveyed is located at the front of the abbey.
There is step-free access via ramp at the entrance.
The slight ramp is between 75cm and 150cm wide, with no handrails.
There is an opening without doors.
The width of the opening is 230cm.
There is a slight ramp between 75cm and 150cm wide beyond the entrance, with no handrails.

The tour is self-guided and volunteers/staff are not available to provide additional information.
The tour takes approximately 30 minutes.
The majority of walkway widths are between 120cm and 180cm.
The tour can be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via a virtual tour.
Different tour types are available which may vary the tour time and route.
There is no (or very little) background noise along the tour route.
Tour information includes the following formats: information booklets and audio description.
Floor plans/maps are available for the tour route.
The tour does not have a hearing assistance system.
There are bench seats at regular intervals along the tour.
Where the flooring is not smooth or even, this is due to uneven paving/tiles, compacted earth paths and gravel.
Lighting levels are varied throughout the tour route.
The route taken was for wheelchairs users.
The route could be different for non wheelchair users.
The route advised by the tour guide was from the Cellarium entrance and exiting at The Nave entrance.