Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, large print information, Braille information, a clearly signed hearing assistance system and a virtual tour.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: toilets with some adaptations and step free standard toilets.
- The toilets with adaptations for disabled people can be found in the visitor centre courtyard area.
- The standard toilets surveyed can be found in the visitor centre courtyard area.
- There is a separate exit.
- The exit has step-free level access and automatic doors.
Admissions
- At this location the following are free to access for all visitors: Studley Royal Tea Room, Deer Park, Visitor Centre Car Parks A and B, Visitor Centre Restaurant, Visitor Centre Shop, Visitor Centre Toilets, St Mary's Church and Westgate.
- At this location the following areas are free to access for National Trust members but payable for everyone else: Fountains Abbey, Fountains Mill, Fountains Hall, Studley Royal Car Park and Studley Royal Water Garden.
- This site does not offer companion or carer discounts.
Public Transport
- There is a bus stop within approximately 150m of the site.
- The nearest train station is Harrogate.
- Harrogate Station is approximately 12 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking (Car Park A)
- This site has a car park.
- The vehicle route from the main road to the car park includes: uneven surfaces.
- This is an open air car park with a compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are not available.
- There are more than 10 Blue Badge parking bays.
- The nearest Blue Badge bay is 75m from the visitor centre courtyard area access point.
- Obstacles from the car park include: uneven surfaces, slopes/ramps, bollards with low colour contrast and no visual identification band and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Route to (the Visitor Centre from Car Park A)
- From the car park follow the signs for the visitor centre, a distance of approximately 60 metres.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are compact earth and tarmac.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
- Visitors can board an accessible shuttle to the visitor centre from Westgate.
Parking (Car Park B)
- This site has a car park.
- The vehicle route from the main road to the car park includes: uneven surfaces.
- This is an open air car park with a compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are not available.
- There are no Blue Badge parking bays available.
- Obstacles from the car park include: slopes/ramps, bollards with low colour contrast and no visual identification band, a lack of pedestrian walkways to cross the car park and uneven surfaces.
- There are not parent and child parking bays available.
- There are 2 electric vehicle charging points.
- There is no electric vehicle charging point designated for Blue Badge holders.
- There is not a designated drop-off point.
- The electrical vehicle charging points are free to use, however, there is a sign asking for a minimum donation of £2.
Route to (the Visitor Centre from Car Park B)
- From the car park follow the signs for the visitor centre, a distance of approximately 100 metres.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are compact earth and tarmac.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Equipment and Resources to Borrow (Visitor Centre)
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, activity sheets and soft toy.
- You can borrow these from the visitor centre. View more information about booking and collection of equipment.
- The wheelchair is only available for use around the visitor area.
All electric scooters and tramplers are loaned from the Westgate reception.
An accessible shuttle can be used to transport visitors to certain areas.
Visitor Reception (Tickets and Information)
- There is step-free level access into the area.
- The door is automatic, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 141cm.
- Internally the door has a high colour contrast.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access to the counter.
- The height of the counter is 103cm.
- There is a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are high tables and chairs without armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is background noise here.
- Lighting levels are varied.
- The exit door is automatic, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the exit door opening is 145cm.
Exit (to Fountains Abbey Trail)
- The exit is located in the visitor centre.
- There is step-free level access at the exit.
- There are double automatic doors which open away from you.
- The width of the opening is 125cm.
- There is a second set of automatic doors which open away from you.
- The width of the opening is 130cm.
Entrance (Visitor Centre Toilet Block)
- The entrance surveyed is located to the right of the visitor centre entrance.
- There is step-free level access at the entrance.
- There are double manual doors which are permanently open.
- The width of the opening is 120cm.
Toilet with Adaptations (Visitor Centre Toilet Block - Ambulant - Left Hand Transfer)
- This toilet is located within the toilet block in the visitor centre courtyard.
- There is step-free level access into the toilet.
- This toilet is approximately 1m from the toilet block entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 88cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- The dimensions of the cubicle are 175cm x 195cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 80cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: wash basin, soap dispenser and hand dryer.
- The following fixtures cannot be reached from the toilet seat: toilet roll holder and towel dispenser.
- The height of the toilet seat above floor level is 49cm.
- The height of the toilet roll holder is 70cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 70cm.
- The height of the soap dispenser is 90cm.
- The height of the towel dispenser is 124cm.
- The height of the hand dryer is 100cm.
- The height of the baby change is 76cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin without lid and a pedal bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 171cm from the floor.
- The following have a high colour contrast with their surroundings: all grab rails, the toilet seat, the internal door and the floor.
- The following have a less clear colour contrast with their surroundings: the dropdown rail.
- Lighting levels are moderate to good.
Toilet with Adaptations (Visitor Centre Toilet Block - Ambulant - Right Hand Transfer)
- This toilet is located within the toilet block in the visitor centre courtyard.
- There is step-free level access into the toilet.
- This toilet is approximately 3m from the toilet block entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 88cm.
- The door has a locking handle.
- The dimensions of the cubicle are 175cm x 195cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 80cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: wash basin and hand dryer.
- The following fixtures cannot be reached from the toilet seat: toilet roll holder, soap dispenser and towel dispenser.
- The height of the toilet seat above floor level is 49cm.
- The height of the toilet roll holder is 70cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 72cm.
- The height of the soap dispenser is 90cm.
- The height of the towel dispenser is 124cm.
- The height of the hand dryer is 100cm.
- The height of the baby change is 76cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin without lid and a pedal bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 125cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door, the toilet seat, the floor and all grab rails.
- The following have a less clear colour contrast with their surroundings: the dropdown rail.
- Lighting levels are moderate to good.
Standard Toilet (Visitor Centre Toilet Block)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 79cm.
- Internally the door has a high colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 54cm.
- There is an ambulant cubicle available with a horizontal grab rail on the left and a vertical grab rail on the right.
- The wash basin tap type is sensor.
- Lighting levels are varied.
- There are hand dryers.