Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope, manual doors and a narrow entrance opening.
- This entrance is at the front of the tea room.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a hearing assistance system which is not signed, facilities for assistance dogs and on site-transport.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations, standard toilets and a parent and baby room.
- The toilet with adaptations for disabled people surveyed can be found to the right of the tea room entrance.
- This toilet with adaptations for disabled people is approximately 12m from the tea room entrance.
- The standard toilets can be found on the first floor.
- The parent and baby room can be found on the first floor.
Equipment and Resources to Borrow (Westgate)
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, soft toy and accessible maps.
- You can borrow these from the ticket office. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: trampers and mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the ticket office. View more information about booking and collection of equipment.
Route to (Studley Royal Tea Room)
- From the Studley Royal car park proceed along the footpath down the hill towards the access point for Studley Royal Water Garden.
The entrance to the tea room is to the left hand side of access point. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are tarmac and cobbles.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
- The visitor shuttle is available on demand from the Visitor Centre and Westgate.
Toilet with Adaptations (Studley Royal Tea Room - Ambulant - Left Hand Transfer)
- This toilet is located to the right hand side of the tea room building.
- Access into the toilet is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- This toilet is approximately 15m from the tea room entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 86cm.
- The door has a sliding bolt lock.
- The dimensions of the cubicle are 192cm x 183cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat.
- The lateral transfer space is 84cm from the side of the toilet pan to the wall.
- There is a push button flush on top of the cistern.
- The following grab rails are available: a horizontal grab rail on the non transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 46cm.
- The height of the toilet roll holder is 93cm.
- The wash basin tap type is lever.
- The height of the wash basin is 84cm.
- The height of the soap dispenser is 114cm.
- The height of the hand dryer is 123cm.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is not a shelf.
- The cubicle has: a pedal bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 174cm from the floor.
- The following have a high colour contrast with their surroundings: the floor and the dropdown rail.
- The following have a less clear colour contrast with their surroundings: the toilet seat, all grab rails and the internal door.
- Lighting levels are moderate to good.
Picnic Area
- The following information describes the picnic area located to the front and side of the tea room.
- There is step-free level access into the area.
- There are tables.
- All chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The surface height of the lowest table is 74cm.
- The surface height of the highest table is 74cm.
- There is step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to grass and gravel.
Entrance
- The entrance surveyed is located at the front of the building.
- There is step-free access via ramp at the entrance.
- The slight ramp is over 150cm wide, with no handrails.
- There are double manual doors (with one door locked) which opens towards you.
- The width of the opening is 69cm.
- There is a second set of manual doors (with one door locked) which opens towards you.
- The width of the opening is 69cm.
Eating and Drinking
- This is a tea room which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, easy grip cutlery, a portable card machine for payment and large-handled mugs.
- Lighting levels are moderate to good.
- There is background noise here.
- There is a hearing assistance system which is not signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 90cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and chairs without armrests available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 76cm.
- All flooring in the area is smooth and even.
Stairs
- The floors which are accessible by stairs are G, 1.
- There are 17 steps between floors.
- The steps are clearly marked with a handrail that switches sides.
- The highest step is 19cm high.
- Lighting levels are moderate to good.
Standard Toilet (First Floor)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 78cm.
- Internally the door has a medium colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 65cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
Parent and Baby Room / Baby Feeding Room (First Floor)
- There is step-free level access into the room.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 78cm.
- Internally the door has a high colour contrast.
- The height of the baby change table is 90cm.
- The wash basin tap type is push.
- There is a chair with armrests available in the room.
- Waste bins include: a nappy bin.