Access Guide

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Summary

View information about opening hours.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is in the toilet area in the stableyard.. View information about this toilet (new tab)
Additional toilet facilities with adaptations for disabled people are outside the rear of the Great Barn Restaurant.. View information about this toilet (new tab)

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.

From the Visitor Reception go through the gates and follow the path to the shops.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are tarmac and gravel.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

There is step-free level access into the shop.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 168cm.
The majority of aisle widths are over 150cm.
Some flooring in the shop is smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
There is step-free level access around the shop.
There is background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 97cm.
There is a low level counter at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.

There is step-free level access into the shop.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 105cm.
The majority of aisle widths are over 150cm.
Some flooring in the shop is smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
The entrance to the bookshop is in the gift shop on the right.