Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a step, manual doors and a narrow entrance opening.
- This entrance is at the front of the tea room.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a standard toilet and a toilet with some adaptations.
- The toilet with adaptations for disabled people surveyed can be found next to the tea room..
- This toilet with adaptations for disabled people is approximately 17m from the accessible entrance for the house.
- The standard toilet surveyed can be found next to the tea room.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders and sensory maps.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (the Tea Room)
- From the visitor reception, proceed to the rear of the house and exit into the rear courtyard.
Turn right, following the pathway around to the left.
The tea room is at the end of the pathway on the right. - The route to the area includes up to 3 steps without a handrail.
- Path surfaces along the route are paving stones.
- The majority of the paths are not wide enough for wheelchair users.
Toilet with Adaptations (Garden Area - Ambulant - Left Hand Transfer)
- This toilet is located in the toilet block in the garden area.
- There is step-free level access into the toilet.
- This toilet is approximately 17m from the accessible entrance for the house.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 94cm.
- The door has a lever twist lock.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the cubicle are 155cm x 205cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 75cm from the side of the toilet pan to the wall.
- There is a lever flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: wash basin.
- The height of the toilet seat above floor level is 44cm.
- The height of the toilet roll holder is 55cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the hand dryer is 110cm.
- The height of the baby change is 98cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a sanitary bin, a pedal bin and a padded back rest for seat.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 155cm from the floor.
- The following have a high colour contrast with their surroundings: the floor.
- The following have a less clear colour contrast with their surroundings: all grab rails, the internal door, the toilet seat and the dropdown rail.
- Lighting levels are moderate to good.
Standard Toilet (Garden Area)
- Access into the toilet is via steps.
- There are 2 steps, which are unmarked, with no handrails.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 79cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The shared standard toilet was surveyed.
- The wash basin tap type is twist/turn.
- Lighting levels are moderate to good.
- There are hand dryers.
- The highest step into the toilet is 16cm.
Outdoor Seating Areas
- There is step-free level access to the outdoor seating area.
- The surface of the outdoor seating area includes an uneven hard surface.
- Facilities in this area include: seats without armrests.
- The surface height of the table is 77cm.
- There is ample room for a wheelchair user to manoeuvre within the seating area (150cm x 150cm).
Entrance
- The entrance surveyed is located in the garden quadrangle.
- There is step-free access via ramp at the entrance.
- The slight portable ramp is between 75cm and 150cm wide, with no handrails.
- The ramp overcomes the step.
- There is 1 step, which is unmarked, with no handrails.
- The step is not at the recommended height (between 15cm - 18cm).
- There are double manual doors (with one door locked) which opens away from you.
- The width of the opening is 61cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking
- This is a tea room which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, two handled cups, easy grip cutlery and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is not a hearing assistance system.
- There is a counter over 85cm high without a tray rail.
- The counter is 90cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and chairs without armrests available in the seating area.
- The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm), a priority table and a mixture of chairs with and without armrests.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 77cm.
- All flooring in the area is smooth and even.