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Paycocke's House and Garden - House

25 West Street, Coggeshall, Colchester, Essex, CO6 1NS

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this building include: exhibition rooms, a café and a shop.
  • The most accessible entrance has a step and a manual door.
  • This entrance is the rear entrance.
  • There are 2 floors once inside.
  • Other floors can be accessed via: stairs.
  • There is stepped access once inside.
  • There are raised thresholds at the entrance to most rooms and there are additional single step level changes on the first floor.
  • There is restricted headroom at this property.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating, a hearing assistance system which is not signed, a companion/carer discount and facilities for assistance dogs.
  • This site is part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: an accessible toilet for the use of everyone.
  • The toilet with adaptations for disabled people surveyed can be found ahead as you enter via the main entrance.
  • This toilet with adaptations for disabled people is approximately 18m from the main entrance.
  • Assistance dogs only are allowed at this property.

Admissions

  • At this location the following are free to access for all visitors: the garden, tearoom and bookshop.
  • At this location the following areas are free to access for National Trust members but payable for everyone else: entrance to the main house.
  • This site offers companion or carer discounts.

Equipment and Resources to Borrow

  • Equipment cannot be borrowed or hired.
  • Powered mobility vehicles cannot be borrowed or hired.

Public Transport

Parking

  • This site does not have a car park.
  • There is a designated drop-off point with a dropped kerb which does not have tactile paving.

Outdoor Spaces

  • This information is for the access point located via the garden entrance to the left of the building.
  • The following outdoor facilities are available: gardens.
  • The outdoor spaces include the following surfaces: grass, block paving, gravel and compact earth.
  • Footpaths are available in all of the outdoor spaces.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is step-free level access around some of the area.
  • There are less than 3 steps without handrails in the main areas .
  • There are 2 steps located in the patio area leading to the garden.
  • There are bench seats situated along the paths for people to rest.

Toilet with Adaptations (Accessible - Left Hand Transfer)

  • This toilet is located directly ahead as you enter the site.
  • There is step-free level access into the toilet.
  • This toilet is approximately 18m from the main entrance.
  • There is pictorial signage on or near the door.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 75cm.
  • The door has a locking handle.
  • The dimensions of the cubicle are 223cm x 218cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the left of the seat.
  • The lateral transfer space is 165cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the left transfer side.
  • The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the right side of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: wash basin.
  • The height of the toilet seat above floor level is 48cm.
  • The wash basin tap type is sensor.
  • The height of the wash basin is 72cm.
  • The height of the baby change is 83cm.
  • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
  • There is a shelf located where it is not reachable for seated and standing users.
  • The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
  • The cubicle also has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
  • The cubicle does not have a full length mirror and coat hooks.
  • The following have a high colour contrast with their surroundings: the toilet seat, the floor, all grab rails and the dropdown rail.
  • The following have a less clear colour contrast with their surroundings: the internal door.
  • Lighting levels are moderate to good.
  • There is restricted headroom just prior to the toilet of 173cm.

Entrance (Main)

  • The entrance surveyed is located to the left hand side of the House.
  • There is step-free level access at the entrance.
  • There are double manual gates (with one gate locked) which is permanently open.
  • The width of the opening is 120cm.
  • There is a small lip on the threshold of the entrance with a height of more than 1.5cm.

Visitor Reception

  • Access into the area is via a step.
  • There is 1 step, which is unmarked, with no handrails.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 110cm.
  • There is step-free level access around the area.
  • There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
  • Some of the flooring is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is not a low level section at a suitable height for a wheelchair user.
  • The counter is placed in front of a patterned background.
  • The counter does not have a hearing assistance system.
  • Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
  • There may be background noise here.
  • Lighting levels are varied.

Entrance (Rear Entrance to House)

  • The entrance surveyed is located at the rear of the House.
  • There is stepped access at the entrance.
  • There is 1 step, which is unmarked, with no handrails.
  • The step is not at the recommended height (between 15cm - 18cm).
  • There is a single manual door which opens away from you.
  • The width of the opening is 77cm.

Shop

  • There is step-free level access into the shop.
  • Some flooring in the shop is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • There is step-free level access around the shop.
  • There may be background noise here.
  • Lighting levels are moderate to good.
  • Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
  • The shop is located within the Visitor Reception and items are paid for at reception counter.

Tour

  • The tour is guided.
  • The tour takes approximately 1 hour.
  • There is stepped access along the tour route.
  • There are doorways or openings used on the tour which are under 75cm wide.
  • The majority of walkway widths are over 180cm.
  • Areas with stepped access only can be experienced by visitors via an information booklet.
  • There is no (or very little) background noise along the tour route.
  • Tour information includes the following formats: information board.
  • The tour has a hearing assistance system which is not signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There are chairs without armrests at regular intervals along the tour.
  • All flooring along the tour route is smooth and even.
  • Lighting levels are varied throughout the tour route.
  • There are stepped transitions at most door thresholds and additional level change steps on the inaccessible first floor.

Stairs (Main Tour)

  • The floors which are accessible by stairs are G, 1.
  • There are 18 steps between floors.
  • The steps are not clearly marked with a handrail on the left going up.
  • The highest step is 20cm high.
  • Lighting levels are varied.

Stairs (Tour to Café)

  • The floors which are accessible by stairs are 1, G.
  • There are 12 steps between floors.
  • The steps are not clearly marked with a handrail on the left going down.
  • The highest step is 20cm high.
  • Lighting levels are low.

Outdoor Seating Areas

  • The following outdoor areas are available: patio.
  • There is step-free level access to the outdoor seating area.
  • The surface of the outdoor seating area includes an uneven hard surface.
  • Seating is available on the patio.
  • Facilities in this area include: seats without armrests and a table.
  • There is a seat at a suitable height for a wheelchair user to transfer.
  • The surface height of the table is 75cm.
  • There is ample room for a wheelchair user to manoeuvre within the seating area (150cm x 150cm).