Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: exhibition rooms, a café and a shop.
- The most accessible entrance has a step and a manual door.
- This entrance is the rear entrance.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is stepped access once inside.
- There are raised thresholds at the entrance to most rooms and there are additional single step level changes on the first floor.
- There is restricted headroom at this property.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, a hearing assistance system which is not signed, a companion/carer discount and facilities for assistance dogs.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: an accessible toilet for the use of everyone.
- The toilet with adaptations for disabled people surveyed can be found ahead as you enter via the main entrance.
- This toilet with adaptations for disabled people is approximately 18m from the main entrance.
- Assistance dogs only are allowed at this property.
Admissions
- At this location the following are free to access for all visitors: the garden, tearoom and bookshop.
- At this location the following areas are free to access for National Trust members but payable for everyone else: entrance to the main house.
- This site offers companion or carer discounts.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- Powered mobility vehicles cannot be borrowed or hired.
Public Transport
- There is a bus stop within approximately 150m of the site.
- The nearest train station is Kelvedon.
- Kelvedon Station is approximately 2.5 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site does not have a car park.
- There is a designated drop-off point with a dropped kerb which does not have tactile paving.
Outdoor Spaces
- This information is for the access point located via the garden entrance to the left of the building.
- The following outdoor facilities are available: gardens.
- The outdoor spaces include the following surfaces: grass, block paving, gravel and compact earth.
- Footpaths are available in all of the outdoor spaces.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access around some of the area.
- There are less than 3 steps without handrails in the main areas .
- There are 2 steps located in the patio area leading to the garden.
- There are bench seats situated along the paths for people to rest.
Toilet with Adaptations (Accessible - Left Hand Transfer)
- This toilet is located directly ahead as you enter the site.
- There is step-free level access into the toilet.
- This toilet is approximately 18m from the main entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 75cm.
- The door has a locking handle.
- The dimensions of the cubicle are 223cm x 218cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the seat.
- The lateral transfer space is 165cm from the side of the toilet pan to the wall.
- There is a spatula flush on the left transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: wash basin.
- The height of the toilet seat above floor level is 48cm.
- The wash basin tap type is sensor.
- The height of the wash basin is 72cm.
- The height of the baby change is 83cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is a shelf located where it is not reachable for seated and standing users.
- The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle also has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the toilet seat, the floor, all grab rails and the dropdown rail.
- The following have a less clear colour contrast with their surroundings: the internal door.
- Lighting levels are moderate to good.
- There is restricted headroom just prior to the toilet of 173cm.
Entrance (Main)
- The entrance surveyed is located to the left hand side of the House.
- There is step-free level access at the entrance.
- There are double manual gates (with one gate locked) which is permanently open.
- The width of the opening is 120cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Visitor Reception
- Access into the area is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 110cm.
- There is step-free level access around the area.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access to the counter.
- The height of the counter is 102cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter is placed in front of a patterned background.
- The counter does not have a hearing assistance system.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There may be background noise here.
- Lighting levels are varied.
Entrance (Rear Entrance to House)
- The entrance surveyed is located at the rear of the House.
- There is stepped access at the entrance.
- There is 1 step, which is unmarked, with no handrails.
- The step is not at the recommended height (between 15cm - 18cm).
- There is a single manual door which opens away from you.
- The width of the opening is 77cm.
Shop
- There is step-free level access into the shop.
- Some flooring in the shop is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access around the shop.
- There may be background noise here.
- Lighting levels are moderate to good.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
- The shop is located within the Visitor Reception and items are paid for at reception counter.
Tour
- The tour is guided.
- The tour takes approximately 1 hour.
- There is stepped access along the tour route.
- There are doorways or openings used on the tour which are under 75cm wide.
- The majority of walkway widths are over 180cm.
- Areas with stepped access only can be experienced by visitors via an information booklet.
- There is no (or very little) background noise along the tour route.
- Tour information includes the following formats: information board.
- The tour has a hearing assistance system which is not signed.
- The hearing assistance system was tested and working at the time of the survey.
- There are chairs without armrests at regular intervals along the tour.
- All flooring along the tour route is smooth and even.
- Lighting levels are varied throughout the tour route.
- There are stepped transitions at most door thresholds and additional level change steps on the inaccessible first floor.
Stairs (Main Tour)
- The floors which are accessible by stairs are G, 1.
- There are 18 steps between floors.
- The steps are not clearly marked with a handrail on the left going up.
- The highest step is 20cm high.
- Lighting levels are varied.
Stairs (Tour to Café)
- The floors which are accessible by stairs are 1, G.
- There are 12 steps between floors.
- The steps are not clearly marked with a handrail on the left going down.
- The highest step is 20cm high.
- Lighting levels are low.
Outdoor Seating Areas
- The following outdoor areas are available: patio.
- There is step-free level access to the outdoor seating area.
- The surface of the outdoor seating area includes an uneven hard surface.
- Seating is available on the patio.
- Facilities in this area include: seats without armrests and a table.
- There is a seat at a suitable height for a wheelchair user to transfer.
- The surface height of the table is 75cm.
- There is ample room for a wheelchair user to manoeuvre within the seating area (150cm x 150cm).