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Peckover House and Garden - Garden, Second-hand Bookshop and Tea Room

North Brink, Wisbech, Cambridgshire, PE13 1JR

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this area include: a cafĂ©, gardens and a shop.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating, a clearly signed hearing assistance system and maps.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: a toilet designated as gender neutral and a toilet with some adaptations.
  • The toilet with adaptations for disabled people surveyed can be found at the rear of the garden near the Tea Room.
  • The standard toilets surveyed can be found at the rear of the garden near the Tea Room.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.

Admissions

  • At this location the following areas are free to access for National Trust members but payable for everyone else: The House, Garden and Tea Room.
  • This site offers companion or carer discounts.

Parking

  • This site does not have a car park.
  • Nearby parking includes: standard on-street parking.
  • There is a designated drop-off point with a dropped kerb which does not have tactile paving.
  • Visitors can be dropped off outside the property and Blue Badge holders can park on the double yellow lines.

Public Transport

Visitor Reception

  • Access into the area is via steps and a steep ramp/slope (which bypasses any steps).
  • The portable ramp is under 75cm wide, with no handrails.
  • There are 3 steps, which are clearly marked, with no handrails.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 85cm.
  • There is step-free level access around the area.
  • There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
  • The flooring is not smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • There are stools and chairs with armrests available in the visitor reception.
  • Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • There is a member of staff located outside the Visitor Reception to greet visitors on arrival and can provide information without needing to access the Visitor Reception.
    Payment for the property is made online, there is no payment counter in the Visitor Reception.
    There is a clearly signed hearing assistance system.
    The hearing assistance system was tested and working at the time of the survey.

Entrance (Garden from Visitor Reception)

  • The entrance surveyed is located next to the Visitor Reception.
  • There is step-free access via ramp at the entrance.
  • The steep portable ramp is under 75cm wide, with no handrails.
  • The ramp overcomes the step.
  • There is 1 step, which are unmarked, with no handrails.
  • The step is not at the recommended height (between 15cm - 18cm).
  • There is a single manual gate which is permanently open.
  • The width of the opening is 100cm.

Entrance (Garden from Street)

  • The entrance surveyed is located off the street.
  • There is step-free level access at the entrance.
  • There are double manual gates which are permanently open.
  • The width of the opening is 260cm.
  • This entrance can be used if the entrance from the Visitor Reception isn't suitable, please speak to a member of staff.

Entrance (Georgian Stables)

  • The entrance surveyed is located on the path leading to the Garden.
  • There is step-free access via slope at the entrance.
  • The slight slope is between 75cm and 150cm wide, with no handrails.
  • There are double manual doors which are permanently open.
  • The width of the opening is 127cm.

Activity (Georgian Stables)

  • The activity is internal.
  • The activity is staffed for the duration.
  • The activity does not have a hearing assistance system.
  • There is step-free level access around some of the area.
  • There is stepped access to the stables room to the left.
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles.
  • Lighting levels are moderate to good.
  • There are tables and chairs without armrests available in the activity area.

Outdoor Spaces (Garden)

  • This information is for the access point located at the rear of the House.
  • There is step-free level access into the area.
  • There is open access at the surveyed access point.
  • There is an alternative access point which has stepped access.
  • The outdoor spaces include the following surfaces: grass, block paving and gravel.
  • Footpaths are available in all of the outdoor space.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is step-free level access around some of the area.
  • There are slopes located on the paths in various places, the gradient of the slopes varies.
    There is stepped access into the Orangery and Prop House.
  • There are bench seats situated along the paths for people to rest.
  • The paths have gates which may create obstacles for some users.

Shop (Second-hand Bookshop)

  • Access into the shop is via a slight ramp/slope.
  • The slope is between 75cm and 150cm wide, with no handrails.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 130cm.
  • The majority of aisle widths are over 150cm.
  • Flooring in the shop is not smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles.
  • There is step-free level access around the shop.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • There is no payment counter within the Bookshop, there is a honesty box next to the door.
    The height of the coin slot is 130cm.

Entrance (Tea Room)

  • The entrance surveyed is located at the front of the barn.
  • There is step-free access via ramp at the entrance.
  • The steep ramp is over 150cm wide, with handrails on both sides.
  • There are double automatic doors which open towards you.
  • The door is activated by a push pad which is not at a suitable height for seated users (between 75cm - 100cm).
  • The width of the opening is 150cm.

Eating and Drinking

  • This is a tea room which serves hot and cold meals and snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, two handled cups, a portable card machine for payment, large-handled mugs and large-handled cutlery.
  • Lighting levels are moderate to good.
  • There is background noise here which varies, depending on the time of day.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high with a tray rail.
  • The counter is 90cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are coffee tables, chairs without armrests, tables, sofas and armchairs available in the seating area.
  • The seating area does not have: a priority table.
  • There are no tables which are at a suitable height for a wheelchair user.
  • The surface height of the tables is 72cm.
  • All flooring in the area is smooth and even.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.

Toilet with Adaptations (Tea Room - Ambulant - Right Hand Transfer)

  • This toilet is located at the rear of the Garden.
  • There is step-free level access into the toilet.
  • There is pictorial signage on or near the door.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 90cm.
  • The door has a locking handle.
  • The dimensions of the cubicle are 145cm x 190cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat but it is obstructed.
  • The lateral transfer space is 72cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the right side of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
  • The following fixtures cannot be reached from the toilet seat: soap dispenser, towel dispenser and hand dryer.
  • The height of the toilet seat above floor level is 46cm.
  • The height of the toilet roll holder is 85cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 80cm.
  • The height of the soap dispenser is 95cm.
  • The height of the towel dispenser is 120cm.
  • The height of the hand dryer is 125cm.
  • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle has: a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
  • The cubicle does not have a full length mirror.
  • The height of the coat hook is 120cm from the floor.
  • The following have a high colour contrast with their surroundings: some grab rails, the floor, the toilet seat and the internal door.
  • The following have a less clear colour contrast with their surroundings: the dropdown rail and some grab rails.
  • Lighting levels are moderate to good.

Standard Toilet

  • There is step-free level access into the toilet.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 58cm.
  • The gender neutral toilet was surveyed.
  • There is an ambulant cubicle available with a horizontal grab rail on the left and horizontal grab rails on both sides.
  • The wash basin tap type is twist/turn.
  • Lighting levels are moderate to good.
  • There are hand dryers.
  • There is a baby change facility which is not at a suitable height for a wheelchair user.