Access Guide

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Summary

View information about opening hours.
Amenities in this building include: exhibition rooms.
The most accessible entrance has steps and a door permanently held open.
This entrance is within the Visitor Reception.
There are 3 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, large print information, Braille information and a clearly signed hearing assistance system.
This site is not part of the Sunflower Lanyard Scheme.
Toilet and changing facilities available include: standard toilets.
The nearest toilet with adaptations for disabled people is at the rear of the garden. View information about this toilet (new tab)
The standard toilets surveyed can be found on the basement level.
There is a separate exit.
The exit has doors permanently held open, steps and manual doors.
The entrance can be used to exit by visitors with limited mobility.

At this location the following areas are free to access for National Trust members but payable for everyone else: The House, Garden and Tea Room.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the site.
The nearest train station is March.
March Train Station is approximately 9 miles from Wisbech.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site does not have a car park.
Nearby parking includes: standard on-street parking.
There is a designated drop-off point with a dropped kerb which does not have tactile paving.
Visitors can be dropped off outside the property and Blue Badge holders can park on the double yellow lines.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.

Access into the area is via steps and a steep ramp/slope (which bypasses any steps).
The portable ramp is under 75cm wide, with no handrails.
There are 3 steps, which are clearly marked, with no handrails.
The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 85cm.
There is step-free level access around the area.
There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
The flooring is not smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There are stools and chairs with armrests available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is a member of staff located outside the Visitor Reception to greet visitors on arrival and can provide information without needing to access the Visitor Reception.
Payment for the property is made online, there is no payment counter in the Visitor Reception.
There is a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.

The tour is guided.
The tour takes approximately 1 hour.
There is stepped access along the tour route.
The majority of walkway widths are between 120cm and 180cm.
The tour can not be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via a photo album.
The tour route may vary depending on the tour guide.
There is no (or very little) background noise along the tour route.
Tour information includes the following formats: information booklets and Braille.
Floor plans/maps are available for the tour route.
The tour has a clearly signed hearing assistance system.
The hearing assistance system could not be tested at the time of the survey.
There are a mixture of chairs with and without armrests at regular intervals along the tour.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet and carpet (deep pile).
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Lighting levels are varied throughout the tour route.
There is a manual wheelchair and walker available to borrow for going around the tour.
The Braille guide book is located at the entrance and there are large print information books located in the rooms.
There is stepped access to the first floor and basement.

There is step-free level access into the toilet.
The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 71cm.
The male and female standard toilets were surveyed.
The width of the widest cubicle door opening is 64cm.
There is an ambulant cubicle available with horizontal grab rails on both sides.
The wash basin tap type is twist/turn.
Lighting levels are moderate to good.
There are hand dryers.

The exit is located next to the Servants Hall on the Basement Level.
There is not step-free access at the exit.
There are 9 steps, which are unmarked, with handrails on both sides.
The handrails cover all steps.
Some of the steps are not at the recommended height (between 15cm - 18cm).
There is a single manual door which is permanently open.
The width of the opening is 100cm.
There is a second manual door which is permanently open.
The width of the opening is 93cm.
For visitor unable to get down to the basement, they can exit the property by either of the ground floor entrances.