Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a steep ramp/slope.
- This entrance is the access point to the right of Visitor Reception.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, maps and an accessible route map.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: step free standard toilets and a toilet with some adaptations.
- The toilet with adaptations for disabled people surveyed can be found to the right hand side of the lower dam, as you look from the Palladian Bridge..
- This toilet with adaptations for disabled people is approximately 31m from the exit.
- The standard toilets surveyed can be found to the right hand side of the lower dam, as you look from the Palladian Bridge.
- There is a separate exit.
- The exit has a gate and a slight ramp/slope.
- The exit gate is 74cm wide, so wheelchairs users should return to Visitor Reception once they reach the viewpoint.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (the Garden)
- Follow the path down to the right of the Visitor Reception and then turn right to pass the toilets.
Follow the path with the Serpentine Lake and Sham Bridge to the right.
Continue following the path until you leave the tree canopy and arrive with open views to the left. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are gravel, muddy and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
- The section of the path by the Serpentine Lake has no barriers between the lake and the path.
The path can be slippery when wet.
Outdoor Spaces
- This information is for the access point located to the right of the Visitor Reception.
- Access into the area is via a steep ramp/slope.
- The slope is between 75cm and 150cm wide, with no handrails.
- There is open access at the surveyed access point.
- The following outdoor facilities are available: woodland and gardens.
- The outdoor facilities also include: the Palladian Bridge, lakes and viewpoints.
- The outdoor spaces include the following surfaces: grass, gravel and bonded gravel.
- Footpaths are available in some of the outdoor space.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access around some of the area.
- There are more than 3 steps without handrails, slight ramps/slopes without handrails and steep ramps/slopes without handrails in the main areas .
- There are some bench seats situated along the paths for people to rest.
- The paths have kissing gates which may create obstacles for some users.
Hikes and Trails
- The walk is approximately 230 metres from the Visitor Reception to the viewpoint, where wheelchair users will have to return to the Visitor Reception.
- Go to the right of the Visitor Reception down a steep slope, and then to the right.
Continue past the toilets, and follow the path with the Serpentine Lake and the Sham Bridge to the right, arriving into open views to the left.
Wheelchair users will need to turn around and follow the path back to the Visitor Reception due to very steep slopes beyond this area. - The walk is not open 24 hours.
- None of the paths are lit at night.
- The route includes the following surfaces: gravel and compacted gravel.
- Some of the route contains steep gradients.
- These are found in the following areas: after the viewpoint.
- There are alternative routes to avoid these areas.
- The route is not clearly signposted.
- The route has information boards with large maps and online maps.
- Seating is available on the route.
- There are standard and accessible toilet facilities along the route.
- The section of the path by the Serpentine Lake has no barriers between the lake and the path.
The path can be slippery when wet.
Exit
- The exit is located to the right of the toilets by the lower dam.
- There is step-free access via slope at the exit.
- The slight slope is over 150cm wide, with no handrails.
- There is a single manual gate which opens towards you.
- The width of the opening is 74cm.
- Wheelchair users should return to the Visitor Reception once they reach the viewpoint.
Toilet with Adaptations (Garden - Ambulant - Right Hand Transfer)
- This toilet is located to the right hand side of the lower dam, as you look from the Palladian Bridge.
- There is step-free level access into the toilet.
- This toilet is approximately 31m from the exit.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 79cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- The dimensions of the cubicle are 150cm x 246cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 89cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 93cm.
- The height of the wash basin is 77cm.
- The height of the soap dispenser is 107cm.
- The height of the hand dryer is 97cm.
- The height of the baby change is 102cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 173cm from the floor.
- The following have a high colour contrast with their surroundings: the floor, the internal door, the dropdown rail and all grab rails.
- The following have a less clear colour contrast with their surroundings: the toilet seat.
- Lighting levels are moderate to good.
- The wash basin has one lever tap and one push tap.
Standard Toilet (Garden)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 65cm.
- The shared standard toilet was surveyed.
- The width of the widest cubicle door opening is 65cm.
- The wash basin tap type is lever.
- Lighting levels are moderate to good.
- There are hand dryers.