Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: a shop and plant shop.
- The most accessible entrance has a steep ramp/slope, automatic doors and manual doors.
- This entrance is the Visitor Centre entrance.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is Sheffield Park and Garden - Parking and Arrival - Toilet with Adaptations - Right Hand Transfer. View information about this toilet (new tab)
- Additional toilet facilities with adaptations for disabled people are Sheffield Park and Garden - Parking and Arrival - Toilet with Adaptations - Left Hand Transfer. View information about this toilet (new tab)
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, binoculars, magnifying glass, accessible maps and sensory maps.
- You can borrow these from the counter staff at Visitor Reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
Route to (the Shop)
- Enter the Visitors Centre, and the shop is inside on the right.
- The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are paving stones and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Shop
- There is step-free level access into the shop.
- The majority of aisle widths are over 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 96cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter is placed in front of a patterned background.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
Route to (the Plant Shop)
- On exiting the Visitor Centre, follow the path round to the left, and the Plant Shop is on the left.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are paving stones and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Shop (Plant Shop)
- Access into the shop is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- The majority of aisle widths are over 150cm.
- Flooring in the shop is not smooth and even.
- There is no step-free level access around the shop.
- Access around the shop is via slight ramps/slopes.
- There is no (or very little) background noise here.
- The floor is made of compact gravel.
The floor is on a slight slope.
Payment is made in the main shop.