You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• Amenities in this area include: a café, a reception, exhibition rooms and a garden.
• The most accessible entrance has steps, a steep ramp/slope (which bypasses any steps), a manual door and a gate.
• This entrance is the main entrance, located at the right side of the building on Chapter House Street.
• There are 3 floors once inside.
• Other floors can be accessed via: stairs.
• There is stepped access once inside.
• There are steps in the Great Hall, to the left of the King's staircase. These steps restrict wheelchair access to the rest of the building.
  There are 2 steps on the first floor to access the King's room.
• There is a member of staff available for help and assistance.
• Staff/volunteers can describe the layout and access around the site.
• The following are also available: seating, large print information, Braille information, a clearly signed hearing assistance system and facilities for assistance dogs.
• At the time of our visit the hearing assistance system was working.
• This site is not part of the Sunflower Lanyard Scheme.
• Toilet and changing facilities available include: a toilet with some adaptations and standard toilets.
• The toilet with adaptations for disabled people surveyed can be found on the basement floor, to the right of the café..
• This toilet with adaptations for disabled people is approximately 10m from the bottom of the stairs..
• The standard toilets can be found on the basement floor.
• The standard toilets surveyed can be found to the right of the café.

You are on Admissions. Skip to the next section.

Admissions

• At this location the following are free to access for all visitors: the garden.
• At this location the following areas are free to access for National Trust members but payable for everyone else: the garden and the house.
• This site offers companion or carer discounts.
• For the guided tour it is recommended to book in advance.

You are on Public Transport. Skip to the next section.

Public Transport

• There is not a bus stop within approximately 150m of the building.
• The nearest train station is York.
• York Station is approximately 1.2 miles away. There are no direct buses to Treasurer's House from the station.
• For the latest travel options and information you can plan your travel using Traveline (opens new tab).

You are on Parking. Skip to the next section.

Parking

• This building does not have a car park.
• Nearby parking includes: public car parks.
• There is not a designated drop-off point.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• The entrance surveyed is located to the right side of the building on Chapter House Street.
• There is step-free access via ramp at the entrance.
• The steep portable ramp is between 75cm and 150cm wide, with no handrails.
• The ramp overcomes the steps.
• Please contact a member of staff for use of the portable ramp.
• There are 2 steps, which are unmarked, with no handrails.
• All of the steps are not at the recommended height (between 15cm - 18cm).
• This entrance has a bell.
• Features at a suitable height for a wheelchair user include: the bell.
• There is a single manual gate, which is permanently held open.
• The width of the opening is 80cm.
• There is a second manual door, which is permanently open.
• The width of the opening is 98cm.

You are on Entrance (Treasurer's House Garden - External from Minster Yard). Skip to the next section.

Entrance (Treasurer's House Garden - External from Minster Yard)

• The entrance surveyed is located at the front of the Treasurers's House on Minster Yard.
• There is step-free level access at the entrance.
• There is a single manual gate which is permanently open.
• The width of the opening is 130cm.

You are on Entrance (Treasurer's House Garden to Treasurer's House). Skip to the next section.

Entrance (Treasurer's House Garden to Treasurer's House)

• The entrance surveyed is located to the rear right of the garden.
• There is stepped access at the entrance.
• There are 3 steps, which are unmarked, with no handrails.
• All of the steps are not at the recommended height (between 15cm - 18cm).
• This entrance has a bell.
• Features not positioned at a suitable height for a wheelchair user include: the bell.
• There is a single manual door which opens away from you.
• The width of the opening is 91cm.

You are on Outdoor Spaces. Skip to the next section.

Outdoor Spaces

• This information is for the access point located in Minster Yard.
• There is step-free level access into the area.
• There is a gate at the surveyed access point which is permanently held open.
• The width of the gap is 130cm.
• The following outdoor facilities are available: gardens.
• The outdoor spaces include the following surfaces: concrete or tarmac and cobbled.
• Footpaths are available in some of the outdoor space.
• The majority of the paths are not wide enough for wheelchair users.
• There is step-free level access around some of the area.
• There are less than 3 steps without handrails in the main areas .
• The steps are on the edge of the pathway, ahead as you enter via the garden entrance, leading to the grass area.
• There are bench seats situated along the paths for people to rest.

You are on Equipment and Resources to Borrow. Skip to the next section.

Equipment and Resources to Borrow

• Equipment cannot be borrowed or hired.
• Powered mobility vehicles cannot be borrowed or hired.

You are on Visitor Reception. Skip to the next section.

Visitor Reception

• There is step-free level access into the area.
• There is step-free level access around the area.
• The majority of aisle widths are over 150cm.
• There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
• All flooring is smooth and even.
• The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• There is step-free level access to the counter.
• The height of the counter is 75cm.
• The counter is placed in front of a patterned background.
• The counter has a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There are chairs with armrests available in the visitor reception.
• Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
• There is no (or very little) background noise here.
• Lighting levels are low.

You are on Tour. Skip to the next section.

Tour

• The tour is guided.
• The tour takes approximately 1 hour.
• There is stepped access along the tour route.
• The majority of walkway widths are between 120cm and 180cm.
• The tour can not be adapted to avoid inaccessible areas.
• Areas with stepped access only can be experienced by visitors via an information booklet.
• There is no (or very little) background noise along the tour route.
• Tour information includes the following formats: information booklets and Braille.
• The tour does not have a hearing assistance system.
• There are a mixture of chairs with and without armrests at regular intervals along the tour.
• Some flooring along the tour route is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• Lighting levels are low throughout the tour route.
• The Great Hall can only be accessed via 3 steps.
  There are 2 steps on the first floor to the King's room.

You are on Stairs (King's Staircase). Skip to the next section.

Stairs (King's Staircase)

• The floors which are accessible by stairs are G, 1.
• There are more than 20 steps between floors.
• The steps are not clearly marked with a partial handrail.
• The highest step is 18cm high.
• The stairs are open.
• Lighting levels are low.

You are on Stairs (Main Staircase). Skip to the next section.

Stairs (Main Staircase)

• The floors which are accessible by stairs are G, 1.
• There are more than 20 steps between floors.
• The steps are not clearly marked with a partial handrail.
• The highest step is 14cm high.
• The stairs are open.
• Lighting levels are low.

You are on Stairs (Staircase to Basement Café and First Floor). Skip to the next section.

Stairs (Staircase to Basement Café and First Floor)

• The floors which are accessible by stairs are B, G, 1.
• There are 15 steps between floors.
• The steps are not clearly marked with handrails on both sides.
• The highest step is 19cm high.
• The stairs are open.
• Lighting levels are low.
• The steps to the first floor have a handrail on the left only.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• This is a café which serves hot and cold meals and snacks.
• Access into the area is via steps.
• There are 5 steps, which are unmarked, with handrails on both sides.
• There is a counter where food and drink can be ordered and table service (on request only).
• Staff can provide assistance and offer service to tables.
• Menu types include: handheld menus.
• Menus are easy to read (large clear font with contrasting colours).
• The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, large-handled mugs and large-handled cutlery.
• Lighting levels are low.
• There is background noise here which varies, depending on the time of day.
• There is a hearing assistance system which is not signed.
• The hearing assistance system could not be tested at the time of the survey.
• There is a counter under 85cm high without a tray rail.
• The counter is 84cm high.
• There is no step-free level access around the seating area.
• There are tables, coffee tables, chairs without armrests and armchairs available in the seating area.
• The seating area does not have: a priority table.
• Tables are at a suitable height for a wheelchair user.
• The surface height of the tables is 76cm.
• All flooring in the area is smooth and even.
• The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.

You are on Toilet with Adaptations (Basement - Ambulant - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Basement - Ambulant - Right Hand Transfer)

• This toilet is located on the basement level, to the right of the café.
• There is step-free level access into the toilet.
• This toilet is approximately 10m from the café.
• There is pictorial signage on or near the door.
• The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
• The width of the toilet door opening is 87cm.
• The door has a locking handle.
• The dimensions of the cubicle are 151cm x 219cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the seat but it is obstructed.
• The lateral transfer space is 79cm from the side of the toilet pan to the wall.
• There is a spatula flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
• The following fixtures cannot be reached from the toilet seat: towel dispenser.
• The height of the toilet seat above floor level is 48cm.
• The height of the toilet roll holder is 94cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 74cm.
• The height of the towel dispenser is 149cm.
• The height of the baby change is 90cm.
• There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle has: a full length mirror, a nappy/incontinence items bin and a pedal bin.
• The height of the coat hook is 177cm from the floor.
• The following have a high colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail and the floor.
• The following have a less clear colour contrast with their surroundings: the toilet seat.
• Lighting levels are bright.

You are on Standard Toilet (Basement). Skip to the next section.

Standard Toilet (Basement)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 76cm.
• The male and female standard toilets were surveyed.
• The width of the widest cubicle door opening is 68cm.
• There is an ambulant cubicle available with a horizontal grab rail on the left.
• The wash basin tap type is twist/turn.
• Lighting levels are bright.
• There are hand dryers.
• The ambulant cubicle is in the female facility. There is no ambulant cubicle in the male facility.