Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- The following are also available: maps and an information board in the car park.
- This site is not part of the Sunflower Lanyard Scheme.
- The toilet with adaptations for disabled people surveyed can be found to the left from the Visitor Reception.
- The standard toilets surveyed can be found to the left from the Visitor Reception.
Admissions
- At this location the following are free to access for all visitors: Parkland, The Brewhouse Café, Bookshop and Tenant Shops.
- At this location the following areas are free to access for National Trust members but payable for everyone else: Tredegar House and the Formal Gardens.
- At this location the following areas require payment from everyone (including National Trust members): additional house tours of "behind the scenes", tv location tours and special evening events.
- This site offers companion or carer discounts.
- Booking in advance is required for additional tours and evening events.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Pye Corner.
- Pye Corner Station is approximately 2 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a tarmac surface.
- Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are available.
- There are more than 10 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 243cm x 460cm.
- There is a hatched zone on both sides but not to the rear.
- The nearest Blue Badge bay is 30m from the Visitor Reception.
- Obstacles from the car park include: dropped kerbs.
- There are parent and child parking bays available.
- There is 1 electric vehicle charging point.
- The dimensions of the electric vehicle charging bay surveyed are 205cm x 460cm.
- There is not a designated drop-off point.
- The electric vehicle charging point is free for National Trust visitors, but you should limit use to a 4 hour period.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
Visitor Reception
- Access into the area is via a step and a slight ramp/slope (which bypasses any steps).
- The slope is between 75cm and 150cm wide, with no handrails.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 173cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access to the counter.
- The height of the counter is 87cm.
- There is a low level section at a suitable height for a wheelchair user.
- The counter is placed in front of a patterned background.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables and chairs without armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
Entrance (Toilet Block)
- The entrance surveyed is located at the front of the building.
- There is step-free access via slope at the entrance.
- The slight slope is between 75cm and 150cm wide, with no handrails.
- The slope overcomes the step.
- There is 1 step, which is unmarked, with no handrails.
- The step is not at the recommended height (between 15cm - 18cm).
- There are double manual doors which are permanently open.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Toilet with Adaptations (Accessible - Right Hand Transfer)
- This toilet is located to the left of the Visitor Reception.
- There is step-free level access into the toilet.
- This toilet is approximately 9m from the Visitor Reception.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 91cm.
- The door has a locking handle.
- The dimensions of the cubicle are 229cm x 217cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 157cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 49cm.
- The height of the toilet roll holder is 88cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the soap dispenser is 98cm.
- The height of the hand dryer is 97cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin without lid and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 182cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door, the dropdown rail, all grab rails and the floor.
- The following have a less clear colour contrast with their surroundings: the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 88cm.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 69cm.
- There is an ambulant cubicle available with horizontal grab rails on both sides.
- The wash basin tap type is twist/turn.
- Lighting levels are moderate to good.
- There are hand dryers.
Parent and Baby Room / Baby Feeding Room
- There is step-free level access into the room.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 87cm.
- The height of the baby change table is 92cm.
- The wash basin tap type is twist/turn.
- There is no seating available in the room.
- Waste bins include: a nappy bin.