Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a steep ramp/slope (which bypasses any steps), manual doors and a narrow entrance opening.
- This entrance is the ramped entrance, at the front left of the café.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and standard toilets.
- The toilet with adaptations for disabled people surveyed can be found within the café courtyard.
- This toilet with adaptations for disabled people is approximately 15m from the entrance/exit between the café and café courtyard.
- The standard toilets surveyed can be found within the café courtyard.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
Route to (The Brewhouse Café)
- The entrance to Brewhouse Café is to the far right of the Visitor Reception.
Turn left after the last workshop, go through an open set of gates.
The café is straight ahead. - The route to the area is step-free level.
- Path surfaces along the route are tarmac, gravel and cobbles.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (Ramped)
- The entrance surveyed is located at the front left of the café.
- There is step-free access via ramp at the entrance.
- The steep ramp is between 75cm and 150cm wide, with handrails on both sides.
- There is a single manual door which opens towards you.
- The width of the opening is 75cm.
- There is a second manual door which opens towards you.
- The width of the opening is 73cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Entrance (Stepped)
- The entrance surveyed is located at the front right of the café.
- There is stepped access at the entrance.
- There are 2 steps, which are unmarked, with handrails on both sides.
- The handrails cover all steps.
- Some of the steps are not at the recommended height (between 15cm - 18cm).
- There are double manual doors (with one door locked) which open towards you.
- The width of the opening is 64cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Entrance (Ramped or Stepped)
- The entrance surveyed is located to the side of the café.
- There is step-free access via ramp at the entrance.
- The steep ramp is between 75cm and 150cm wide, with a handrail on the left going up.
- The ramp overcomes the steps.
- There are 5 steps, which are unmarked, with handrails on both sides.
- The handrails cover all steps.
- All of the steps are not at the recommended height (between 15cm - 18cm).
- There is a single manual door which open towards you.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- Tables can be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery and a portable card machine for payment.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 90cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are a mixture of chairs with and without armrests, tables, stools, bench seats and long tables available in the seating area.
- The seating area does not have: a priority table.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 74cm.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles and gravel.
- There is outside seating at the front of the café and within the internal courtyard.
Toilet with Adaptations (Ambulant - Right Hand Transfer)
- This toilet is located within the café courtyard.
- Access into the toilet is via a steep ramp/slope.
- The ramp is over 150cm wide, with no handrails.
- This toilet is approximately 15m from the entrance/exit between the café and café courtyard.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 79cm.
- The door has a twist lock.
- The dimensions of the cubicle are 159cm x 170cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 104cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 50cm.
- The height of the toilet roll holder is 116cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 75cm.
- The height of the soap dispenser is 108cm.
- The height of the hand dryer is 123cm.
- The height of the baby change is 79cm.
- There is no emergency alarm.
- There is not a shelf.
- The cubicle has: a padded back rest for seat, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the floor, the toilet seat, some grab rails, the dropdown rail and the internal door.
- The following have a less clear colour contrast with their surroundings: some grab rails.
- Lighting levels are moderate to good.
- There is a diagonal grab rail on the door.
Standard Toilet (Female)
- Access into the toilet is via a steep ramp/slope.
- The ramp is over 150cm wide, with no handrails.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 79cm.
- The width of the widest cubicle door opening is 56cm.
- The wash basin tap type is twist/turn.
- Lighting levels are moderate to good.
- There are hand dryers.
Standard Toilet (Male)
- Access into the toilet is via a step and a steep ramp/slope.
- There is 1 step, which is clearly marked, with no handrails.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 79cm.
- The width of the widest cubicle door opening is 56cm.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.