Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and a manual door.
- This entrance is the entrance to the right of the café building.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is in the toilet block next to the car park. View information about this toilet (new tab)
- Additional toilet facilities with adaptations for disabled people are in the toilet block attached to the learning centre. View information about this toilet (new tab)
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor centre. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (The Docky Hut Café)
- The café is to the right of the visitor centre.
- The route to the area is step-free level.
- The majority of the paths are not wide enough for wheelchair users.
- There is no accessible shuttle to this area.
- The access pathways to the café are via a wooden boarded walkway.
Entrance
- The entrance surveyed is located to the right of the café building.
- There is step-free level access at the entrance.
- There is a single manual door which opens towards you.
- The width of the opening is 78cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are not easy to read (unclear font with poorly contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are varied.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The counter is 85cm high.
- There is step-free level access around the seating area.
- There are tables and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 75cm.
- All flooring in the area is smooth and even.
Picnic Area
- The following information describes the picnic area located at the front and rear of the café.
- There is step-free level access into the area.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are available.
- The distance between the floor and the underside of the lowest picnic table is 69cm.
- The distance between the floor and the underside of the highest picnic table is 74cm.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to gravel.