Access Guide

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Summary

View information about opening hours.
Amenities in this building include: a reception.
The most accessible entrance has step-free level access and manual doors.
This entrance is at the front of the visitor centre.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating, a clearly signed hearing assistance system and maps.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is in the toilet block next to the car park. View information about this toilet (new tab)
Additional toilet facilities with adaptations for disabled people are in the toilet block attached to the learning centre. View information about this toilet (new tab)
There is a separate exit.
The exit has step-free level access and automatic doors.

At this location the following are free to access for all visitors: The wider reserve (Adventures Fen and beyond), public footpaths, permissive paths, Lodes Way cycle route and viewing hides in the wider fen nature reserve.
At this location the following areas are free to access for National Trust members but payable for everyone else: all areas including admission to Sedge Fen (boardwalk, woodland walk, summer nature trail and viewing hides in the historic undrained fen).
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Soham.
Soham Station is approximately 4.6 miles away via A1123.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

The visitor centre is approximately 100 metres along the access lane on the right.
The route to the area is step-free level.
Path surfaces along the route are compact earth.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the visitor centre. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

There is step-free level access into the area.
The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 118cm.
Internally the door has a high colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
There is step-free level access around the visitor centre.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the visitor centre.
All flooring is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access to the counter.
The height of the counter is 92cm.
There is a low level section at a suitable height for a wheelchair user.
The counter is placed in front of a patterned background.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are coffee tables, long tables, bench seats and chairs with armrests available in the visitor centre.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There may be background noise here.
Lighting levels are varied.
There are also double manual doors beyond the first entrance (with one door locked) which open towards you. The width of the opening is 75cm.

The exit is located at the rear of the visitor centre.
There is step-free level access at the exit.
There are double automatic doors which open by sliding.
The doors are activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
The width of the opening is 122cm.