Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a door permanently held open and step-free level access.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found to the right after you enter the Stable Block.
- The standard toilets surveyed can be found to the right after you enter the Stable Block.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a mountain trike, a manual wheelchair and manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Route to (Stables Café)
- The café is located within the Stables Courtyard.
There is a surfaced path leading from the Hardwicke Gate and Visitor Arrivals to the Stables Courtyard. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are cobbles and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Entrance
- The entrance surveyed is located at the rear of the Stables Courtyard.
- There is step-free level access at the entrance.
- There is a single manual door which is permanently open.
- The width of the opening is 120cm.
- There is a similar door directly into the seating area.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws and takeaway cups.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is not a hearing assistance system.
- There is a counter over 85cm high without a tray rail.
- The counter is 95cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 75cm.
- The following furniture is permanently fixed: some of the chairs and some of the tables.
- Flooring in the area is not smooth and even.
Toilet with Adaptations (Stable Block - Ambulant - Right Hand Transfer)
- This toilet is located to the right after you enter the Stable Block.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 86cm.
- The door has a twist lock.
- The dimensions of the cubicle are 177cm x 205cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 110cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: wash basin, soap dispenser and toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: towel dispenser.
- The height of the toilet seat above floor level is 41cm.
- The height of the toilet roll holder is 100cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 79cm.
- The height of the soap dispenser is 115cm.
- The height of the hand dryer is 118cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 170cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door.
- The following have a less clear colour contrast with their surroundings: the toilet seat, all grab rails, the floor and the dropdown rail.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 78cm.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 54cm.
- The wash basin tap type is push.
- There are hand dryers.
Parent and Baby Room / Baby Feeding Room
- There is step-free level access into the room.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- The height of the baby change table is 96cm.
- The wash basin tap type is push.
- There is a chair with armrests available in the room.
- Waste bins include: a nappy bin.