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Edinburgh Waverley Station - Entrances

Princes Street, Edinburgh , EH1 1BB

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Access Guide

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Station Access Point (Market Street - Station Overbridge (step-free access)

  • This information is for the access point located on Market Street.
  • Access Point View
    • It gives access to the station overbridge for all platforms.
    • This access point is signed with 'Edinburgh Waverley'.
    • There is access via lift or steps at this access point.
    • There are bollards at this access point.
    • The minimum width between the bollards is 110cm.
    • The height of the bollard(s) is 100cm.
    • The bollards have visual identification bands.
  • Step(s) View
    • The step(s) is/are located directly ahead after the entrance.
    • There is/are 21 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides and in the centre of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a second lower handrail.
    • The lighting levels at the step(s) are good.
  • Lift View
    • There is a lift to access this access point.
    • The lift does bypass the step(s).
  • Comments View
    • There are bench seats near to the lift at Market Street level and on the overbridge.
    • There is a help point to contact the Mobility Assistance Team to the left of the lift doors at Market Street level.

Lift (Market Street Access Point)

  • There is a lift for public use.
  • The lift is located to the left from the Market Street access point.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the Market Street access point.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0 (Car Park), 1 (Footbridge), 2 (Market Street).
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 150cm x 160cm (4ft 11in x 5ft 3in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • There is a help-point to contact the Mobility Assistance Team to the left of the lift entrance doors at Market Street and car park levels.

Station Access Point (Princes Street - Overbridge (step-free access)

  • This information is for the access point located on Princes Street.
  • Access Point View
    • It gives access to the station overbridge for all platforms.
    • This access point is signed with 'Edinburgh Waverley'.
    • There is access via lift or escalators at this access point.
    • There are bollards at this access point.
    • The minimum width between the bollards is 110cm.
    • The height of the bollard(s) is 100cm.
    • The bollards have visual identification bands.
    • The lifts are off the path to the right of the access to the stairs and escalators.
      The bollards are at the start of the path (photographs 3 and 4).
      There is signage with directions to the lifts near to the bollards.
  • Step(s) View
    • The step(s) is/are located directly ahead from the access point.
    • There is/are 72 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides and in the centre of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a second lower handrail.
    • The lighting levels at the step(s) are good.
  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located to the right of the stairs after the access point.
    • The escalator(s) is/are clearly visible from the access point.
    • The escalators go both up and down.
    • The floors which are accessible by escalator(s) are Princes Street to the station overbridge.
    • The escalator(s) steps are clearly marked.
    • The foot and head of the escalator(s) are clearly marked.
    • The lighting levels at the escalator(s) are good.
    • There is access from intermediate landings on the steps and escalators into Waverley Market Shopping Centre.
  • Lift View
    • There is a lift to access this access point.
    • The lift does bypass the step(s).
    • The lifts are at the end of the walkway to the right of the Waverley steps entrance, about 50m away.
      When leaving the station, the lifts are to the left at the foot of the stairs and escalators.

Lift (Princes Street Access Point)

  • There is a lift for public use.
  • The lift is located at the end of the walkway, to the right of the access to the Waverley steps.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 50m (54yd 2ft) from the bollards at the start of the walkway on Princes Street.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Princes Street to Waverley Station (overbridge level).
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 210cm (4ft 7in x 6ft 11in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • There are 2 identical lifts in this location.
    • Photographs 7 and 8 show the route to the lifts from inside the station.
    • The lifts are on the overbridge level, to the left of the stairs and escalators up to Princes Street.

Station Access Point (Calton Road - Station Concourse (step-free access)

  • This information is for the access point located from Calton Road.
  • Access Point View
    • It gives access to the station concourse, near to platform 2.
    • There is access via lift or steps at this access point.
    • There are bollards at this access point.
    • The minimum width between the bollards is 110cm.
    • The height of the bollard(s) is 100cm.
    • The bollards have visual identification bands.
    • The bollards are between the vehicle area in the drop-off point and the route to the lift (photograph 1).
  • Step(s) View
    • The step(s) is/are located on Calton Road, about 30m to the right of the entrance to the drop-off area.
    • There is/are 17 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There are bollards 75cm apart and with poor contrast at the foot of the stairs.
      There is a sign next to the stairs with directions to the step-free route.
      The steps give access to the footbridge to enter the station (photographs 4-6).
      Once inside the station, there are 24 steps from the footbridge down to concourse level.
      There is tactile paving at the top and bottom of the steps.
      The steps are not clearly marked.
      The steps have handrails to both sides and centrally.
  • Lift View
    • There is a lift to access this access point.
    • The lift does bypass the step(s).
    • There is a lift from the drop-off area to the footbridge and a second lift from footbridge to concourse level.

Lift (Calton Road Access Point)

  • There is a lift for public use.
  • The lift is located off the Calton Road drop-off area.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 40m (43yd 2ft) from the entrance on Calton Road.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are street level (labelled 'platform level' in the lift), to footbridge.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 165cm x 160cm (5ft 5in x 5ft 3in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • Photographs 1-3 show the lift from the drop-off area to the footbridge.
    • Photograph 4 shows the same lift approached from the footbridge when leaving the station.
    • There is a second, similar lift from the footbridge to concourse level (photographs 5-7).
    • Photograph 8 shows this lift approached from the concourse.
    • Both lifts require a right angle turn between the entrance and exit doors.

Station Access Point (Waverley Bridge (long steep slope)

  • This information is for the access point located on Waverley Bridge, to the left of The Booking Office Pub.
  • Access Point View
    • It gives access to station concourse level.
    • This access point is signed with 'Entry to Waverley Station'.
    • There is ramped/sloped access at this access point.
    • There are bollards at this access point.
    • The height of the bollard(s) is 100cm.
    • The bollards do not contrast visually with the tarmac.
    • The bollards are 20m from Waverley Bridge.
  • Ramp/Slope View
    • The ramp/slope is located for the full distance between Waverley Bridge and concourse level.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • The ramp does not have resting areas.
    • The ramp is approximately 100m long (photographs 1-4).
      There is a balustrade along the right-hand side of the ramp going down.
      There is also a handrail on the left-hand side for half of the ramp.
  • Comments View
    • This ramp is used to enter the station only.
    • There is a similar ramp used to exit the station from the concourse to Waverley Bridge (photographs 5-8).
    • This has a balustrade to the left going up but no handrails.
    • There are bollards near the top of the ramp.

Access To (Station from New Street Car Park)

  • Description View
    • This section describes the route from the outside area of the car park to the station overbridge, for access by lift or stairs to all platforms.
      From the underground car park area, there is a painted route across the general parking towards the Blue Badge Bays (photographs 1 and 2).
      There are pavements without dropped kerbs on this route.
      From the Blue Badge bays, the route passes under the North Bridge towards the station.
      At the time of survey (October 2021) there was construction work around the path between the parking area and the ramp to the lift or the stairs (photographs 3-5).
  • Ramp/Slope View
    • The ramp connects the outside area of the car park with the lift up to the overbridge or Market Street entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The ramp/slope is approximately 40m in length.
    • The ramp has resting areas.
    • The ramp/slope does bypass the step(s).
    • The ramp leads up to the lift.
  • Stairs View
    • The steps are on the right of the path from the car park towards the station.
    • There are 31 steps .
    • The steps are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a second lower handrail.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
  • Lift View
    • There is a lift for public use.
    • The lift is located at the top of the ramp.
    • Signs indicating the location of the lift are clearly visible from the entrance.
    • The lift is approximately 70m (76yd 1ft) from the nearest Blue Badge parking bay.
    • The lift is a standard lift.
    • A member of staff does not need to be notified for use of the lift.
    • The floors which are accessible by this lift are 0 (Car Park), 1 (Footbridge), 2 (Market Street).
    • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
    • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
    • Lift doors do contrast visually with lift lobby walls.
    • The external controls for the lift are within 90cm - 110cm from the floor.
    • The colour contrast between the external lift controls and the control plate is good.
    • The colour contrast between the external lift control plate and the wall is good.
    • The clear door width of the lift is 110cm (3ft 7in).
    • The dimensions of the lift are 150cm x 165cm (4ft 11in x 5ft 5in).
    • There are separate entry and exit doors in the lift.
    • The lift does not have a visual floor indicator.
    • The lift does have an audible announcer.
    • The internal controls for the lift are within 90cm - 120cm from the floor.
    • There is a hearing loop system.
    • The lift does have Braille markings.
    • The lift does have tactile markings.
    • The lighting levels in the lift are moderate to good.
  • Comments View
    • Travelling between car park and overbridge, the lift entrance and exit doors are on the opposite sides.
    • Travelling between the car park and Market Street, users would need to turn around or reverse out of the same doors to exit.