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Edinburgh Waverley Station - Parking

Princes Street, Edinburgh , EH1 1BB

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Access Guide

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Drop-Off Point / Pick Up Point (Calton Road)

  • There is a designated drop-off point.
  • Drop-Off Point View
    • The drop-off point is located off Calton Road.
    • The drop-off point markings are faded.
    • There is/are 0 Blue Badge parking bay(s) within the drop-off area.
    • The route from the drop-off point is accessible to a wheelchair user unaided.
    • Although there are parking bays in this area, vehicles must not be left unattended without agreement.
      The headroom at the parking bays is 2.1m.
  • Comments View
    • There are bollards with visual identification bands at the edge of the drop-off area.
    • There is a painted route connecting the vehicle area with the lift to the station.
    • There is a shelter in the drop-off area with level access (no doors) and perching seats at 2 heights.
    • In the shelter, there is a 93cm high push button help-point to contact Mobility Assistance and LNER Reception.
    • The help-point has a hearing loop that was tested (20.10.21), but did not seem to be working.

Parking (New Street Car Park)

  • Parking View
    • The car park is located off New Street.
    • For Sat Nav use EH8 8BH.
    • The overbridge near the Market Street entrance is accessed from this car park.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 190cm.
    • The car park surface is concrete.
    • The parking area is well lit at night.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • There is not signage available to direct users to the Blue Badge parking bays.
    • There is/are 16 designated Blue Badge parking bay(s) within the car park.
    • The Blue Badge bay(s) markings are faded.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 400cm.
    • The Blue Badge parking bays have a marked zone to one side but not at the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
    • The Blue Badge bays are in the open air section of the car park, nearest to the station.
  • Paying View
    • Parking charges apply after a limited time.
    • Free parking for Blue Badge holders is limited to 2 hours.
    • Payment signs are provided.
    • Payment signs are not clearly presented.
    • Payment signs are located at the payment machines in the building.
    • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
    • Payment for parking charges is made at a payment machine.
    • Payment machines are located near the exit to the car park (if claiming the Blue Badge discount) on the station overbridge, or in the car park entrance foyer.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the parking charges please click here (opens new tab).
    • Although car park staff are aware of the 2 hours free parking for Blue Badge holders, it is not mentioned on the APCOA website or on signs in the car park.
      Blue Badge holders are recommended to return to their vehicle, drive towards the car park exit in the underground car park and park near to the APCOA office near the exit barriers.
      Staff in the APCOA office will reduce the time on the ticket by 2 hours.
      Customers must then take their ticket to the nearby machine to pay the reduced fee before driving to the exit barrier.
      The counter in the APCOA office is 93cm high.
      There is no lowered section.
      The bell to call for service, located on the glass screen, is 150cm high.
      There is no hearing loop at the counter.
  • Access from the Car Park View
    • Pedestrian walkways are available in the car park.
    • The surface on the pedestrian walkways is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 70m from the lift to the station overbridge.
    • The entrance is not clearly visible from the Blue Badge parking bay(s).
    • The route from the Blue Badge parking bay(s) to the building is not clearly signposted.
  • Comments View
    • All customers are entitled to free parking for 40 minutes.
    • The car park vehicle entrance is to level -1.
    • From this level there are vehicle ramps up to the open air parking and Blue Badge bays, or down to level -2 of the car park.
    • There are lifts and stairs to all floor levels.

Access To (Station from New Street Car Park)

  • Description View
    • This section describes the route from the outside area of the car park to the station overbridge, for access by lift or stairs to all platforms.
      From the underground car park area, there is a painted route across the general parking towards the Blue Badge Bays (photographs 1 and 2).
      There are pavements without dropped kerbs on this route.
      From the Blue Badge bays, the route passes under the North Bridge towards the station.
      At the time of survey (October 2021) there was construction work around the path between the parking area and the ramp to the lift or the stairs (photographs 3-5).
  • Ramp/Slope View
    • The ramp connects the outside area of the car park with the lift up to the overbridge or Market Street entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The ramp/slope is approximately 40m in length.
    • The ramp has resting areas.
    • The ramp/slope does bypass the step(s).
    • The ramp leads up to the lift.
  • Stairs View
    • The steps are on the right of the path from the car park towards the station.
    • There are 31 steps .
    • The steps are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a second lower handrail.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
  • Lift View
    • There is a lift for public use.
    • The lift is located at the top of the ramp.
    • Signs indicating the location of the lift are clearly visible from the entrance.
    • The lift is approximately 70m (76yd 1ft) from the nearest Blue Badge parking bay.
    • The lift is a standard lift.
    • A member of staff does not need to be notified for use of the lift.
    • The floors which are accessible by this lift are 0 (Car Park), 1 (Footbridge), 2 (Market Street).
    • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
    • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
    • Lift doors do contrast visually with lift lobby walls.
    • The external controls for the lift are within 90cm - 110cm from the floor.
    • The colour contrast between the external lift controls and the control plate is good.
    • The colour contrast between the external lift control plate and the wall is good.
    • The clear door width of the lift is 110cm (3ft 7in).
    • The dimensions of the lift are 150cm x 165cm (4ft 11in x 5ft 5in).
    • There are separate entry and exit doors in the lift.
    • The lift does not have a visual floor indicator.
    • The lift does have an audible announcer.
    • The internal controls for the lift are within 90cm - 120cm from the floor.
    • There is a hearing loop system.
    • The lift does have Braille markings.
    • The lift does have tactile markings.
    • The lighting levels in the lift are moderate to good.
  • Comments View
    • Travelling between car park and overbridge, the lift entrance and exit doors are on the opposite sides.
    • Travelling between the car park and Market Street, users would need to turn around or reverse out of the same doors to exit.

Outside Access (New Street Car Park Pedestrian Entrance)

  • Entrance View
    • This information is for the entrance located on the outside area of the car park, leading to the internal multi-storey area.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Car park I Car rentals'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 58cm from floor level.
    • The door(s) is/are double width but one door is locked.
    • The width of the opening is 89cm.

Lift (Car Park Lift)

  • There is a lift for public use.
  • The lift is located in the foyer beyond the car park pedestrian entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the pedestrian entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0 (external car park), -1, -2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 150cm x 162cm (4ft 11in x 5ft 4in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Step(s) (Car Park Stairs)

  • There is a/are step(s) located in the lobby after the pedestrian entrance to the car park.
  • The step(s) is/are used to access the below-ground levels of the car park, -1 and -2 from the external car park.
  • There is/are 15+ step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.