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Edinburgh Waverley Station - Toilets

Princes Street, Edinburgh , EH1 1BB

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Access Guide

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Ramp(s) or Slope(s) (Temporary Toilets)

  • There is a ramp/slope located leading up to the entrance to the temporary toilet block.
  • The ramp/slope is used to access the temporary standard and accessible toilets.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails are not easy to grip.
  • The lighting levels at the ramp/slope are good.
  • Comments View
    • The queue for the temporary toilets was being managed by a member of staff on the landing at the top of the ramp.
    • There is usually a queue on the right-hand side of the ramp going up.
    • There is an additional queuing area before the ramp for use at extremely busy times.

Accessible Toilet (Temporary Toilet)

  • Accessible toilet facilities are available.
  • This toilet is part of the temporary facilities being used until the refurbishment of the permanent toilets is complete in late 2021.
  • Location and Access View
    • This accessible toilet is located in the temporary toilet block at the east end of the concourse, near platform 4.
    • There is ramped/sloped access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 86cm.
    • The contrast between the internal door(s) and wall(s) is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 160cm x 250cm.
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is permanent.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm.
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser can be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm.
    • The contrast between the hand dryer and the wall is fair.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 100cm.
    • The hot tap is sensor operated.
      The cold tap is push button.
      The hand sanitiser is on the ramp leading up to the temporary toilet block.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby changing table available.
    • The height of the baby changing table is 87cm.
  • Comments View
    • On the day of survey, the padded backrest had been turned around, leaving the support rail exposed.

Standard Toilet(s) (Temporary Toilets)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located in the temporary toilet block near platform 4.
    • There is ramped/sloped access into the toilet(s).
    • The contrast between the external toilet door(s) and wall(s) is good.
    • The contrast between the internal toilet door(s) and wall(s) is good.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the lowered wash basin is 80cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
    • The lighting is permanent.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 100cm.
    • The hand sanitiser is on the ramp leading up to the toilets.
      There are several rooms with rows of cubicles and also individual cubicles.
      These were being allocated as male or female according to demand by staff managing the queue.

Accessible Toilet

  • Accessible toilet facilities are available.
  • The accessible toilet is part of the refurbished facilities that were expected to reopen in early November 2021.
  • Location and Access View
    • This accessible toilet is located at the far end of the walkway, off the rear of the waiting room.
    • This accessible toilet is approximately 100m from the entrance to the waiting room.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is no signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) outwards.
    • The door(s) may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 90cm.
    • The contrast between the internal door(s) and wall(s) is good.
    • The door does not have a horizontal grab rail.
    • The signage had not been fitted at the time of our visit.
      The locking handle may be changed to a RADAR key which will be available from the toilet supervisor nearby.
  • Toilet Features View
    • The dimensions of the accessible toilet are 200cm x 328cm.
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is activated by a sensor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 130cm.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 120cm.
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 97cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
    • There is not a hand sanitiser.
    • The bins had not been provided at the time of our visit.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • The standard toilets are part of the refurbished facilities that were expected to reopen in early November 2021.
  • Toilet Facilities View
    • The female and male toilets are located to the right off the walkway from the rear of the waiting room.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 90m from the waiting room entrance.
    • The contrast between the external toilet door(s) and wall(s) is good.
    • The contrast between the internal toilet door(s) and wall(s) is good.
    • There is no signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • The lighting is permanent.
  • Comments View
    • The permanent signage to the toilets had not been installed at the time of our visit.

Parent and Baby Room (Family Toilets)

  • The parent and baby room is located within the separate male and female standard toilets.
  • The parent and baby room is approximately 100m from the waiting room entrance.
  • There is step-free access into the parent and baby room.
  • There is no signage on or near the parent and baby room door.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm.
  • The contrast between the external door(s) and wall(s) is good.
  • The contrast between the internal door(s) and wall(s) is good.
  • The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby changing table is not height adjustable.
  • The height of the baby changing table once extended is 97cm.
  • There are not disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 83cm.
  • The wash basin tap type is push.
  • There is/are not chair(s) in the parent and baby room.
  • There is a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.
  • The lighting is activated by a sensor.
  • Comments View
    • The family toilets are part of the refurbished facilities that were expected to reopen in early November 2021.
    • The signage had not been installed at the time of our visit.

Standard Shower

  • The shower facilities are located within the separate male and female standard toilets.
  • The shower facilities are approximately 90m from the waiting room entrance.
  • There is step-free access to the shower facilities.
  • A key is required for the shower facilities.
  • The key can be obtained from the toilet supervisor, on payment of the £5 fee.
  • There is no signage on or near the shower door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm.
  • The contrast between the external door(s) and wall(s) is good.
  • The contrast between the internal door(s) and wall(s) is good.
  • The lighting levels are good.
  • The lighting is activated by a sensor.
  • The room is designed as a wet room, with step-free access into the shower area.
  • Comments View
    • There are 2 shower rooms in both the male and female standard toilet areas.
    • Each room includes a toilet, washbasin, hairdryer and mirror.
    • The shower rooms are part of the refurbished facilities that were expected to reopen in early November 2021.
    • At the time of our visit, there was no signage, coat hooks or seating in the shower rooms.